Private Internet Access now offers 24/7 live chat customer support

Private Internet Access is proud to announce the launch of 24/7 live chat coverage by our customer support team. Our customers will be able to chat live with a customer support agent any time of the day, any day of the week to resolve their support issues as quickly as possible. Customer service is an … Continue reading “Private Internet Access now offers 24/7 live chat customer support”

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  • Jun 21, 2019
  • Glyn Moody
  • General Privacy News, Surveillance,

When AI-enhanced customer service is on the line, so is your privacy

Customer service is a crucial part of many businesses, so it comes as no surprise that digital technologies are increasingly being applied to this field. By its very nature, a customer service system is about people, and often stores and processes highly-personal information. As a result, the new generation of advanced, computer-aided customer service systems … Continue reading “When AI-enhanced customer service is on the line, so is your privacy”

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