Whether the criticisms of today’s AI systems are valid or not, there seems little likelihood that any kind of moratorium on training LLMs will be brought in. There is simply too much hype, and too much venture capital being poured into it.
Private Internet Access is proud to announce the launch of 24/7 live chat coverage by our customer support team. Our customers will be able to chat live with a customer support agent any time of the day, any day of the week to resolve their support issues as quickly as possible. Customer service is an … Continue reading “Private Internet Access now offers 24/7 live chat customer support”
Customer service is a crucial part of many businesses, so it comes as no surprise that digital technologies are increasingly being applied to this field. By its very nature, a customer service system is about people, and often stores and processes highly-personal information. As a result, the new generation of advanced, computer-aided customer service systems … Continue reading “When AI-enhanced customer service is on the line, so is your privacy”