{"id":13480,"date":"2020-07-03T12:00:36","date_gmt":"2020-07-03T19:00:36","guid":{"rendered":"https:\/\/www.privateinternetaccess.com\/blog\/?p=13480"},"modified":"2021-07-30T08:30:09","modified_gmt":"2021-07-30T15:30:09","slug":"tim-hortons-is-being-sued-for-tracking-your-gps-location-even-when-the-app-was-off","status":"publish","type":"post","link":"https:\/\/www.privateinternetaccess.com\/blog\/tim-hortons-is-being-sued-for-tracking-your-gps-location-even-when-the-app-was-off\/","title":{"rendered":"Tim Hortons is being sued for tracking your GPS location even when the app was off"},"content":{"rendered":"

Tim Hortons is facing a class action lawsuit<\/a> for its data collection practices \u2013 which include tracking your GPS location through their mobile app even when the app was turned off. This privacy violating behavior was not properly disclosed by the company\u2019s privacy policy. While most people know Tim Hortons as the Canadian morning coffee brand of choice for those addicted to sipping hot caffeine, they are now being called out for their mobile app\u2019s lack of respect for privacy. The lawsuit is being filed by two law firms out of Quebec: LPC Advocat Inc. and Consumer Law Group and follows the announcement of a formal investigation by the federal Privacy Commissioner as well as commissioners from Quebec, Alberta, and British Columbia.<\/p>\n

Tim Hortons will stop tracking your location when you aren\u2019t using their app<\/h2>\n

Faced with the lawsuit and privacy investigation, the company has decided to stop tracking location data when the app isn\u2019t on \u2013 though they are still maintaining that they only ever did so from customers that had given that express permission. A Tim Hortons\u2019 executive commented to The Financial Post:<\/p>\n

\u201cWe recently updated the Tim Hortons app to limit the collection of location data to only while guests have our app open, even if a guest has selected \u2018Always\u2019 in their device settings.\u201d<\/p><\/blockquote>\n

The fact though, is that Tim Hortons did this to potentially millions of users for many months and was not up front about it. Even if the disclosure in the privacy policy were accurate, Tim Hortons still may be on the hook for violating users\u2019 privacy. Anna Cavoukian, a former privacy commissioner for Ontario, doesn\u2019t believe that customer permissions were well informed enough to count. She told The Financial Post:<\/p>\n

\u201cNo one had the expectation that this information was being collected and retained \u2014 the cell phone geolocation data. It\u2019s absurd to think that people were consenting to that.\u201d<\/p><\/blockquote>\n

Tim Hortons location slurping habit was discovered through investigative journalism<\/h2>\n

Tim Hortons location slurping habit was discovered by James McLeod of The Financial Post. McLeod publicized the information after requesting a copy of all the data Tim Hortons parent company had stored using his rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) request. He noted that the app started sending location information when the app wasn\u2019t open in Spring of 2019. That coincides perfectly with when Tim Hortons started working with Radar Labs Inc. \u2013 an American company that specializes in tracking the users of apps that work with Radar Lab. Other notable companies that work with Radar Labs include Burger King.<\/p>\n

In his data, McLeod found that Radar Labs was using the Tim Horton\u2019s app\u2019s location permissions to make a log of every time McLeod visited a potential competitor such as Starbucks. Other insights that McLeod was able to garner from the dump of data include the fact that Radar Labs used the location data to determine where his home was, and if he was there or traveling. In talking with Tim Hortons, McLeod was able to confirm that there are other third parties that get access to tracked data and insights and that Radar Labs holds onto the information for a whole year, as well.<\/p>\n

Thanks to McLeod\u2019s initial investigative piece for The Financial Post, Tim Hortons has now stopped the activity and will likely face consequences from the government and on the civil front. Still, this type of data harvesting is commonplace and likely still being used by other name brand restaurant apps. Most people don\u2019t think twice about granting location data to a food delivery app; however, it\u2019s important to know that doing so can lead to this type of situation. Now, both Android and iOS have ways for users to set more granular permissions and enforce that an app can only access location data while it is open. For the many users of such apps that don\u2019t have these settings turned on, now is the time to check.<\/p>\n","protected":false},"excerpt":{"rendered":"

Tim Hortons is facing a class action lawsuit for its data collection practices \u2013 which include tracking your GPS location through their mobile app even when the app was turned off. This privacy violating behavior was not properly disclosed by the company\u2019s privacy policy. While most people know Tim Hortons as the Canadian morning coffee … Continue reading “Tim Hortons is being sued for tracking your GPS location even when the app was off”<\/span><\/a><\/p>\n","protected":false},"author":12,"featured_media":13481,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_stopmodifiedupdate":false,"_modified_date":"","footnotes":""},"categories":[1,1941],"tags":[1126,1879,1878,1877],"class_list":["post-13480","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","category-surveillance","tag-app-permissions","tag-gps-location","tag-radar-labs","tag-tim-hortons"],"yoast_head":"\nTim Hortons is being sued for tracking your GPS location even when the app was off<\/title>\n<meta name=\"description\" content=\"Tim Hortons is facing a class action lawsuit for its data collection practices - which include tracking your GPS location through their mobile app even\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.privateinternetaccess.com\/blog\/tim-hortons-is-being-sued-for-tracking-your-gps-location-even-when-the-app-was-off\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tim Hortons is being sued for tracking your GPS location even when the app was off\" \/>\n<meta property=\"og:description\" content=\"Tim Hortons is facing a class action lawsuit for its data collection practices - 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