{"id":6106,"date":"2017-08-25T07:40:21","date_gmt":"2017-08-25T14:40:21","guid":{"rendered":"https:\/\/www.privateinternetaccess.com\/blog\/?p=6106"},"modified":"2024-01-25T02:25:05","modified_gmt":"2024-01-25T10:25:05","slug":"welcome-internet-listening-eavesdropping-spying-things","status":"publish","type":"post","link":"https:\/\/www.privateinternetaccess.com\/blog\/welcome-internet-listening-eavesdropping-spying-things\/","title":{"rendered":"Welcome to the Internet of listening, eavesdropping, spying things"},"content":{"rendered":"

There\u2019s a new frontier for digital privacy: home devices that understand spoken commands. That\u2019s impressive and convenient, but it comes with definite risks<\/a>, as Rick Falkvinge pointed out earlier this week. The product sites of the main players in the so-called \u201csmart speaker\u201d sector \u2013 Amazon, Apple, and Google \u2013 offer plenty of upbeat advertising copy about the convenience, but are naturally silent about the potential problems.<\/p>\n

Apple is the most opaque. Its HomePod page oozes cool<\/a>, but not much in the way of information. Google is the most forthcoming. The Help page for Google Home<\/a> has the following details about how its system works<\/a>:<\/p>\n

\u201cGoogle Home listens in short (a few seconds) snippets for the hotword. Those snippets are deleted if the hotword is not detected, and none of that information leaves your device until the hotword is heard. When Google Home detects that you\u2019ve said \u201cOk Google,\u201d the LEDs on top of the device light up to tell you that recording is happening, Google Home records what you say, and sends that recording (including the few-second hotword recording) to Google in order to fulfill your request. You can delete those recordings through My Activity anytime.\u201d<\/p><\/blockquote>\n

Google Home uses Google Assistant<\/a> to pass questions and commands to other Google services online. Amazon\u2019s Echo<\/a> product takes the cloud-based approach one stage further:<\/p>\n

\u201cAlexa \u2013 the brain behind Echo \u2013 is built in the cloud, so it is always getting smarter. The more you use Echo, the more it adapts to your speech patterns, vocabulary, and personal preferences.\u201d<\/p><\/blockquote>\n

That\u2019s clearly a big advantage for users, because it means that the \u201cbrain\u201d behind Echo will improve as advances in hardware and AI are incorporated in Amazon\u2019s cloud-based platform. But it also means that Echo users don\u2019t really know what the system sitting in their home can \u201chear\u201d or \u201cunderstand\u201d, since those capabilities are provided elsewhere, and upgrades are outside the customer\u2019s control.<\/p>\n

All three devices \u2013 Apple\u2019s HomePod, Google\u2019s Home, and Amazon\u2019s Echo \u2013 are designed to work with other electronic objects in the home, creating and controlling a complete network of \u201cintelligent\u201d systems. That underlines an important fact: it is not just people who buy one of these \u201csmart speakers\u201d that will be subject to constant eavesdropping by digital devices waiting for the wake-up word. As hardware costs plummet, and AI-based software increases in sophistication, voice-recognition systems will start to appear in most \u201cintelligent\u201d domestic devices as standard. Acoustic surveillance will become the norm and pervasive to the point that people will forget it is even happening.<\/p>\n

The BBC is already conducting research into what the implications of this development<\/a> will be for television. An obvious application is for controlling access:<\/p>\n

\u201cJust like the fingerprints of your hand, you have a voice that is totally unique to you. In our experiment, by recognising the individual characteristics of your voice (tone, modulation, pitch etc), processing that information and then matching it to a sample of your voice stored in the cloud, artificial intelligence software checks that you are who you say you are and then signs you in, without you having to type anything.\u201d<\/p><\/blockquote>\n

Copyright companies will love this, since using voice-based sign-ons will ensure that subscriptions to music or video streaming services are not handed around, something that is hard to prevent at the moment. Voice sign-ins will also make it easier to prove the origin of particular content. Currently, courts are rightly unwilling to accept that a particular IP address linked to unauthorized copies can be associated with a single person and used to prove guilt of some kind. Voice-prints offer a natural identification system that will be harder to challenge. Always-on voice systems might even usher in pricing based on how many people are present in the room, although the BBC post doesn\u2019t quite frame it that way:<\/p>\n

\u201cJust by listening to the voices in the room, your TV could automatically detect when there are multiple people in the living room, and serve up a personalised mix of content relevant to all of you in the room. When your children leave the room to go to bed, BBC iPlayer might hear that the children are no longer there and then suggest a different selection of content for you and your partner. All of this personalisation could happen without anyone having to press a button, sign in and out or change user profiles.\u201d<\/p><\/blockquote>\n

It\u2019s not just the number of people that will be evident to such systems. Advanced AI-based voice recognition can \u201cunderstand\u201d the content of conversations, and thus the inter-relationships of the participants. It is only a matter of time before owning intelligent voice-based systems is tantamount to having a spy sitting in every room in the house, constantly listening to everything that is said, and understanding it almost as well as a human.<\/p>\n

Once these devices are in place, marketing companies will be very keen to know what people are saying and feeling as they watch TV programs and their advertisements, for example, or eating a meal with brand-name dishes. Assuming that the gathering of this information from voice-enabled TVs, ovens and refrigerators will be subject to privacy laws to some extent, the obvious approach would be to offer incentives \u2013 perhaps financial ones \u2013 to encourage consumers to share their data. Assurances would be given that it would only be used in an anonymous form, as usual, but there would inevitably be leaks of highly-personal information gathered in this way, also as usual<\/a>.<\/p>\n

Even more problematic than commercial snooping of this kind are the intelligence agencies \u2013 both domestic and foreign. Home devices with always-on listening capabilities will provide the perfect surveillance tools. Since they are necessarily online \u2013 these systems generally work by sending data somewhere, and pulling down system updates periodically \u2013 they will also be accessible over the Internet to both state actors and criminal operators. Even if manufacturers are not forced to install backdoors in their products \u2013 something that is already an option under UK laws<\/a> \u2013 weaknesses because of programming flaws will inevitably allow unauthorized access and control.<\/p>\n

A future Internet of listening, eavesdropping and spying things will represent a serious threat to privacy. That is not to argue that such systems should not be developed, bought and used. But the rapid development of this field, both in terms of increasingly popular products, and innovative research projects, means that we need to start discussing now how the risks can be mitigated. Ideally, that\u2019s through voluntary technical means, but ultimately it might need legislative action if those prove insufficient.<\/p>\n

Featured image by Google<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

There\u2019s a new frontier for digital privacy: home devices that understand spoken commands. That\u2019s impressive and convenient, but it comes with definite risks, as Rick Falkvinge pointed out earlier this week. The product sites of the main players in the so-called \u201csmart speaker\u201d sector \u2013 Amazon, Apple, and Google \u2013 offer plenty of upbeat advertising … Continue reading “Welcome to the Internet of listening, eavesdropping, spying things”<\/span><\/a><\/p>\n","protected":false},"author":20,"featured_media":6108,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_stopmodifiedupdate":true,"_modified_date":"","footnotes":""},"categories":[250,12,1,130,1941],"tags":[551,101,74,147,641,51],"class_list":["post-6106","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-copyright","category-security","category-news","category-governments","category-surveillance","tag-amazon","tag-apple","tag-google","tag-internet-of-things","tag-smart-speakers","tag-surveillance"],"yoast_head":"\nWelcome to the Internet of listening, eavesdropping, spying things<\/title>\n<meta name=\"description\" content=\"There's a new frontier for digital privacy: home devices that understand spoken commands. 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