{"id":8520,"date":"2018-08-19T12:00:22","date_gmt":"2018-08-19T19:00:22","guid":{"rendered":"https:\/\/www.privateinternetaccess.com\/blog\/?p=8520"},"modified":"2026-06-16T03:30:14","modified_gmt":"2026-06-16T10:30:14","slug":"behavioral-biometrics-websites-and-apps-are-learning-from-how-you-type-hold-your-phone-and-use-your-mouse","status":"publish","type":"post","link":"https:\/\/www.privateinternetaccess.com\/blog\/behavioral-biometrics-websites-and-apps-are-learning-from-how-you-type-hold-your-phone-and-use-your-mouse\/","title":{"rendered":"Behavioral biometrics: Websites and apps are learning from how you type, hold your phone, and use your mouse"},"content":{"rendered":"<p><span style=\"font-weight: 400;\"><em>How often do you hold your phone in your left hand?\u00a0 How big are your hands? \u00a0Do your hands shake when you type or move a mouse?\u00a0 <\/em><em>If your pointer disappears from your screen, what do you do?\u00a0\u00a0<\/em>You might not know the answers to these questions \u2013 but chances are, your bank does. \u00a0These details are known as \u201cbehavioral biometrics\u201d, and are increasingly being used to identify and authenticate users when they interact with banks, retailers, and other organizations through their websites and applications.<\/span><\/p>\n<h3>What behavioral biometrics are &amp; how they work<\/h3>\n<p><span style=\"font-weight: 400;\">Behavioral biometrics involves the creation of unique user profiles, gathering and analyzing data such as how you swipe or use a mouse, how hard you press the screen or keys, and the rhythm of your key presses. \u00a0This data is often used as a security and authentication measure, attempting to identify fraudulent account activity through variances in the user\u2019s behavior.<\/span><\/p>\n<p>For example, if a user applying for a credit card has significant delays before entering personal data into the online application such as name, date of birth, and SSN, this may be an indicator that the user is taking time to look up this data, rather than recalling it personally. \u00a0If the user also is able to navigate the bank\u2019s page and the online application with a greater speed and familiarity than the average user, it may also indicate that they have completed this action frequently in the past, and may indicate fraudulent activity.<\/p>\n<h3><b>User concerns &amp; risks<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">While behavioral biometrics are <\/span><a href=\"https:\/\/www.forbes.com\/sites\/forbestechcouncil\/2017\/06\/20\/behavioral-biometrics-are-not-new-so-why-are-they-so-hot-right-now\/#577b2e3b33d7\"><span style=\"font-weight: 400;\">nothing new<\/span><\/a><span style=\"font-weight: 400;\">, the availability of affordable computing power and the vast array of sensors available on modern smartphones have led to a wide increase in its usage, according to an excellent <\/span><a href=\"https:\/\/www.nytimes.com\/2018\/08\/13\/business\/behavioral-biometrics-banks-security.html\"><span style=\"font-weight: 400;\">article<\/span><\/a><span style=\"font-weight: 400;\"> by Stacy Cowley published by the New York Times this week. \u00a0In addition to providing an overview of the technology and how it\u2019s being used, the author highlights three main areas of concern for the privacy-conscious user:<\/span><\/p>\n<ol>\n<li><b>Behavioral biometrics can reveal sensitive personal and health information. \u00a0<span style=\"font-weight: 400;\">Whether it\u2019s a sudden decrease in hand-eye coordination or the appearance of a hand tremor, behavioral biometrics can provide insights into our personal health and ability. \u00a0Especially where data might be collected by insurance providers and other organizations with a commercial interest in our well-being, this can have broad and substantial ethical implications.<br>\n<\/span><\/b><\/li>\n<li><strong>Few companies are admitting to the use of behavioral biometrics \u2013 much less, actively seeking consent from its users to gather and analyze this information.<\/strong> \u00a0<span style=\"font-weight: 400;\">In a <\/span><a href=\"https:\/\/www.nytimes.com\/2018\/08\/15\/business\/behavioral-biometrics-data-tracking.html\"><span style=\"font-weight: 400;\">follow-up article<\/span><\/a><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">, Stacy Cowley discussed her difficulty researching the use of behavioral biometrics. \u00a0While vendors were willing\u00a0to discuss their technology, how it worked, and talk about use cases, few banks or retailers were willing to admit that behavioral biometrics were part of their security strategy. \u00a0If they are unwilling to disclose the use of these tools, they certainly aren\u2019t seeking consent from their customers for the use and analysis of this data.<\/span><\/span><\/li>\n<li><strong>There are few laws that <\/strong>govern or<strong> even address the collection and use of behavioral <\/strong>biometric<strong> data.<\/strong><span style=\"font-weight: 400;\"> \u00a0While some laws cover physical biometric data, such as fingerprints, <a href=\"https:\/\/www.privateinternetaccess.com\/blog\/putting-face-facebook-mark-zuckerberg-building-world-without-public-anonymity\/\">facial recognition data<\/a>, and iris scans, most laws were drafted at a time before artificial intelligence and technology had advanced to the point that behavioral data could provide personal and sensitive insights that would be unique and identifying. \u00a0Where laws do address or would cover behavioral data, these laws often have an exception from disclosure and consent requirements where this data is used in security and fraud prevention.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\"><br>\nAlthough behavioral biometrics offers promising implications for online security and fraud prevention, it is evident that this is an area that would benefit from increased awareness and research. \u00a0With the collection of data that can be so specific and sensitive, the private and the public sectors should also move towards adopting laws, guidelines, and practices that protect the interests of the public. \u00a0Especially as behavioral biometric technology becomes more widespread, it\u2019s important to ensure that our data is used in a transparent and ethical manner by the companies that we trust with our banking and our business.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>How often do you hold your phone in your left hand?\u00a0 How big are your hands? \u00a0Do your hands shake when you type or move a mouse?\u00a0 If your pointer disappears from your screen, what do you do?\u00a0\u00a0You might not know the answers to these questions \u2013 but chances are, your bank does. \u00a0These details &hellip; <a href=\"https:\/\/www.privateinternetaccess.com\/blog\/behavioral-biometrics-websites-and-apps-are-learning-from-how-you-type-hold-your-phone-and-use-your-mouse\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Behavioral biometrics: Websites and apps are learning from how you type, hold your phone, and use your mouse&#8221;<\/span><\/a><\/p>\n","protected":false},"author":31,"featured_media":8521,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_stopmodifiedupdate":false,"_modified_date":"","footnotes":""},"categories":[12,1,1941],"tags":[502,60,373,51],"class_list":["post-8520","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-security","category-news","category-surveillance","tag-biometrics","tag-online-banking","tag-online-security","tag-surveillance"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Behavioral biometrics: Websites and apps are learning from how you type, hold your phone, and use your mouse<\/title>\n<meta name=\"description\" content=\"Behavioral biometrics build unique profiles from how you type, swipe, and hold your phone. 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