Need a better way to disconnect and restore normal connectivity.
Newbie PIA user here. It seems clunky to me to lose your normal internet connectivity when you close PIA. I've read that you have to do this after you disconnect and exit PIA:
Open the 'Network and Sharing Center'.
2: Click 'Change Adapter Settings'
3: Select your interface adapter (not the TAP adapter), right click, choose "Properties"
4. On the 'Networking' tab, select 'Internet Protocol Version 4 (TCP/IP v4)' then click the "Properties" button.
5.
Select the items "Obtain an IP address automatically" and "Obtain DNS
server address automatically" - then click the "OK" button and get out
of 'Network and Sharing Center'
This works for me, but why not have the client do that automatically when you disconnect and exit? Ideally, the client should disconnect as soon as you exit, without having to do a two-step disconnect and exit.
What I'd like to see is just exit PIA, and your normal internet connectivity is automatically restored.
Open the 'Network and Sharing Center'.
2: Click 'Change Adapter Settings'
3: Select your interface adapter (not the TAP adapter), right click, choose "Properties"
4. On the 'Networking' tab, select 'Internet Protocol Version 4 (TCP/IP v4)' then click the "Properties" button.
5.
Select the items "Obtain an IP address automatically" and "Obtain DNS
server address automatically" - then click the "OK" button and get out
of 'Network and Sharing Center'
This works for me, but why not have the client do that automatically when you disconnect and exit? Ideally, the client should disconnect as soon as you exit, without having to do a two-step disconnect and exit.
What I'd like to see is just exit PIA, and your normal internet connectivity is automatically restored.
Comments
What you're seeing seems to be an issue with the DNS Leak Protection disabling DHCP. I'll have to suggest that you disable DNS Leak Protection in our app, then ensure DHCP is enabled on all adapters like you've done already. Then, instead of reenabling DNS Leak Protection, please try assigning DNS manually to your system's network adapter and this will plug any leaks. I'll outline how to do so in Windows 7 and 8:
For Win7-
1. Go to Start
2. Go to Control Panel
3. Go to Network Settings
4. Go to Network and Sharing
5. Go to Change Adapter Settings
6. Choose your normal internet connection. DO NOT make these changes to the TAP connection
7. Right click and press Properties
8. Go to the Network Properties
9. Go to the TCP/IP v4 and select Properties
10. Change "Obtain DNS server address automatically" to "Use the following DNS server address"
11. Enter 209.222.18.222 for the preferred DNS server
12. Enter 209.222.18.218 for the Alternate DNS server
13. Press OK
For Win8-
1-Click Desktop tile from the Start screen to go to the desktop.
2-Once on the desktop screen, hover mouse to the bottom right corner of the window.
3-From the displayed options in the right, click Settings.
4-Click Control Panel from the Settings pane.
5-On Control Panel window, click Network and Internet.
6-From the right pane of Network and Internet window, click Network and Sharing Center category.
7-From the left pane of Network and Sharing Center window, click Change adapter settings.
8-On Network Connections window, right-click the network adapter on which static DNS address is to be configured.
9-From the context menu that appears, click Properties.
10-On network adapter’s properties box, double-click Internet Protocol Version 4 (TCP/IPv4) from This connection uses the following items list.
11-In Preferred DNS server field, type this DNS address: 209.222.18.222 and 209.222.18.218
12-Once done, click OK to save the modified settings
Once this is done, you shouldn't need to reenable DNS Leak Protection, and this shouldn't occur again. Please email [email protected] if this doesn't help, as that will start a ticket with us that we can track and resolve this issue through. Thank you very much for being our customer and bringing this to our attention!