Updated Windows Client v.54 Released

Support

Hey all!

We've just released an updated version of our Windows VPN application, which you can find here: https://www.privateinternetaccess.com/installer/download_installer_win

SHA-256 Checksum:

installer_win.exe: 0fa40c5effa99b3227da893b0d8c6d51e1d050412b7fb49cd4ad58572f8522a2

Changes since v.53:

• Fix TUN/TAP driver installation hang/failure on Windows 10 Update 1511
• Decrease frequency of repetitive messages in the debug log

We recommend all users who are running or planning to upgrade to Windows 10 to update to this version.

p3629736

Will upgrade and see what happens in win 10 TUN/TAP issues

thermalzombie

There is no mention of the Windows 7 problems people are were having with v53.

Does this mean no more support for windows 7?

p7417301

Just updated to version 54 and speeds are back up and will see if it stays this way.Support told me new version will have a fix so will see

p7417301

using win7 64 bit should have said

alex1911

I can confirm it too. The latest v54 update solved all problems with connections and speeds. It works great +1 from me to PIA and team. Windows 10 1511 x64

--
Regards,
Alex.

Mr_Ford

I can't install it.  I'm running Windows 10, 64-bit
Stopping currently running Private Internet Access applications
Extracting files...
C:/Users/Justin/AppData/Local/Temp/ocrA39B.tmp/src/installer_win_with_data.rb:66:in `initialize': Permission denied - C:\Program Files\pia_manager\pia_manager.exe (Errno::EACCES)
        from C:/Users/Justin/AppData/Local/Temp/ocrA39B.tmp/src/installer_win_with_data.rb:66:in `open'
        from C:/Users/Justin/AppData/Local/Temp/ocrA39B.tmp/src/installer_win_with_data.rb:66:in `block in install'
        from C:/Users/Justin/AppData/Local/Temp/ocrA39B.tmp/src/installer_win_with_data.rb:63:in `each'
        from C:/Users/Justin/AppData/Local/Temp/ocrA39B.tmp/src/installer_win_with_data.rb:63:in `each_slice'
        from C:/Users/Justin/AppData/Local/Temp/ocrA39B.tmp/src/installer_win_with_data.rb:63:in `install'
        from C:/Users/Justin/AppData/Local/Temp/ocrA39B.tmp/src/installer_win_with_data.rb:196:in `<main>'

Edit: Never mind, I rebooted and it works now.

buckbundy

alex1911 said:

I can confirm it too. The latest v54 update solved all problems with connections and speeds.

Yeah, not quite. Still experiencing speed issues with concurrent downloading from multiple sources, along with packet loss and dropped connections.  Doesn't take many to cripple the throughput almost completely.

Someone in another forum mentioned that multi-threaded Chrome browser was completely useless... 5kbs average.

Anyone else?

I assume this is related to the Port Forward Vulnerability fix that has been patched in v52, v53 and now v54... seems a v55 should be forthcoming soon.

lzvk25

Old errors are back. For example, while downloading Torrents, the client gets disconnected after a few minutes. Uninstalled, Rebooted, Re-Installed several times and now not even going back to v.53 is an option.
So, I have no choice but to use OpenVPN 2.3.9

DeathStalker

Seems to me, that PIA's *entire* SDLC process is as broken as the software.  Does anyone on the dev team even know what SDLC is?

buckbundy

Yeah, really seems like PIA dev are shooting wildly from the hip.

Shame, because it used to be a rock solid service, but it has now become fragile and slow.

Customers being left in the dark doesn't help either.

Mr_Ford

Spoke too soon.  I'm having the same problems as before.
You can get v46 here.  Just make sure you don't use port forwarding, because that was before the fix.

buckbundy

Rollback TAP adapter driver from 9.0.0.21 to 9.0.0.9 worked for me on Win8.1.

Use the OpenVPN 2.2 installed to achieve this...

https://www.privateinternetaccess.com/pages/client-support/windows-openvpn

Another user on another forum recommended this method and my connection is stable again when downloading concurrently from multiple sources at multiple locations.

Good luck!

lzvk25

To just install the old TAP Adapter 9.0.0.9 go to :
http://swupdate.openvpn.org/community/releases/
Look for "tap-windows-9.9.2_3.exe"

Or then again directly :
http://swupdate.openvpn.org/community/releases/tap-windows-9.9.2_3.exe

This fixes a lot of the problems with the new versions.

wills

Any members out there have a link to the v.54 client?  

Edit: No longer needed.