Regarding CISA and PIA
Congress recently passed the CISA or Cyber Security Information Sharing Act by adding the text into a consolidated spending bill. While the law does not require internet service providers to log and record all internet traffic, it does make it easier for private companies to share information with government agencies regarding alleged threats. The bill also creates a framework for federal agencies to receive information from private companies regarding alleged threats.
However, this bill changes nothing about the way Private Internet Access does business and the commitment to privacy we have to our customers. Private Internet Access will not participate or take advantage of any incentives offered to private companies to disclose and share user activity with governmental agencies. We will continue to monitor pending privacy and cybersecurity bills and we will stand against any and all bills that fail to protect a free and open internet.
If you still have questions, please feel free to contact support!
24/7 live chat support via our website https://www.privateinternetaccess.com/pages/contact-us
Alternatively you could send us an email ticket directly to firstname.lastname@example.org
*Edited to remove mention our since discontinued phone support
Post edited by TarvinCallas on