Can't connect NAS to PIA: Asustor NAS 602t

asustor604tuserasustor604tuser
in VPN Setup Support
Hi, I've been trying to figure this out for a couple of days now and I found some helpful tips in the forum but I still can't seem to get my NAS to connect to PIA. I'm running the Asustor's ADM systems and there is a built-in OpenVPN connection option in the settings.

I'm kind of a novice with the DIY stuff so I'm sure I'm missing something really basic. I have the settings:

Server: us-texas.privateinternetaccess.com
Protocol: UDP
Port: 1194
my account and password are correct
Certificate: I'm using the ca.crt file from the openvpn.zip from PIA's website. Does it matter where this is saved (my computer vs. inside the NAS somewhere)? Does it make a difference that when I choose the file it shows this as the path: "C:\fakepath\ca.crt"

Under Advanced I have:

Cipher: BF-CBC
Authentication: SHA1
Enable compression on the VPN link - checked
Route all client traffic through the VPN server - checked
Reconnect when the VPN connection is lost - checked

I put all that in and save it. Then when I try to connect I get the error:
Could not connect to server. Either you have entered an invalid address or the remote service is not available (Ref. 5601).

I've tried a few different server locations and they all give me the same error. Do I need to find an IP for one of these and put THAT in as the server?

Does it matter that when I go back in to check the settings of the connection I tried to set up that the ca.crt certificate area is empty? Is it somehow not saving that file and that's why the connection fails?

Are there other settings that I have to enable/disable first on my router or other network settings on my NAS that need to be changed?

I'm so lost it's embarrassing! Any help would be much appreciated!


Comments

Sign In or Register to comment.