Not connected No process running

firebluesfireblues
edited February 2016 in General VPN Support
Hi, I couldn't find this issue via a search so maybe it is unique. PIA tries to connect on my Amazon Fire HD 6 but cannot do so and the notification is the same as title above. It worked for a long time and then after the recent update by Amazon, it failed for a while before working again. Last night I turned WiFi off and haven't been able to get PIA to work since. On direct WiFI connection to the router works to access the 'Net. PIA won't get in though.

Any suggestions?

Comments

  • firebluesfireblues
    So I'm the only one this happens to? It happens almost instantly on trying to connect through the Amazon store app. No suggestions?.
  • justmefjsjustmefjs
    This is happening on my android phone too.
  • [Deleted User][Deleted User]
    Hello! Unfortunately, we do not directly support the Amazon Fire device. This does not mean connecting is impossible, we are not able to assist. You may want to try a complete uninstall, reboot the devices, then reinstall fresh copies of the APK. You can also look into our Reddit Page or use a search engine like Google to see if anyone has successfully set up our service this way. Please let me know if there is anything else I can assist you with! Thank you for your patience and for allowing us to serve you for your VPN needs. 
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