Contacts are not available

Hello!When i try to use the Address Book I get the message : Contacts are not available in the Outlook Address Book. Please suggest me how to stop it.


Comments

  • edited March 2016 Posts: 1

    Here are the two things you’ll need to check and set correctly.

    1.  Make sure the Outlook Address Book service is added to the profile

    2.  Ma that the Contacts folder is marked as an Outlook Address Book

    3.  Address Book service is broken

    Make sure the Outlook Address Book service is added to the profile

     

    Outlook can only show contacts from your Contacts folder(s) in the Address Book when the Outlook Address Book Service has been added to your mail profile. You can add this service in the following way.

    1.      Open the Address Book lists for your mail profile;

      Outlook 2003 

    Tools-> E-mail Accounts-> View or change existing directories or address books-> Next

      Outlook 2007 

    Tools-> Account Settings…-> tab Address Books

      Outlook 2010 and Outlook 2013

    File-> Account Settings-> Account Settings…-> tab Address Books

    2.      If the Outlook Address Book service is added already, you should mark your Contacts folder as an Outlook Address Book.

    3.      If the Outlook Address Book service has not been added yet, press the New… or Add… button.

    4.      Select “Additional Address Books” and click Next.

    5.      Choose “Outlook Address Book” and click Next.

    6.      You’ll be prompted that you must close and restart Outlook for changes to take effect.

    7.      Press OK and close and restart Outlook.

    8.      The service is now added.

    Also I can suggest this program Address Book Recovery http://www.oemailrecovery.com/address-book-recovery.html
    Post edited by BernardinoEsteban on
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