Every time I try to run the program a message appears saying that the program ruby unexpectatly quits and therefore does not install. The file log mentions the following.
Thanks for reaching out in regards to your concern though we are sorry to hear of the issues you've encountered.
Often times, repairing your disk permissions will resolve such issues. The following page will provide a step-by-step guide on how you might go about doing so:
If you find the above does not alleviate the issue, we would encourage you to send an e-mail to [email protected] with the subject line as "ATTN Customer Service" and we will ensure that our agents get in touch with you!
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Hello Slavearc,
Thanks for reaching out in regards to your concern though we are sorry to hear of the issues you've encountered.
Often times, repairing your disk permissions will resolve such issues. The following page will provide a step-by-step guide on how you might go about doing so:
https://helpdesk.privateinternetaccess.com/hc/en-us/articles/219460417-How-do-I-repair-disk-permissions-on-OSX-
If you find the above does not alleviate the issue, we would encourage you to send an e-mail to [email protected] with the subject line as "ATTN Customer Service" and we will ensure that our agents get in touch with you!