Where's my account or refund?

apathylifeapathylife
in Feedback
I renewed my service on May 4, still no email from billing department for new login/pw and access. 

tickets: 
323712 May 4th - [email protected]
323723 May 4th - [email protected]
326821 May 6th - [email protected]

What's going on? 

Comments

  • PIAJaysonPIAJayson
    Hi Apathylife,

    I can see that one of my agents, Robert A. has responded to your ticket 323712.
    I will merge the 323723 & 326821 into the same ticket to prevent confusion.

    I apologise for the delay in responding to you.

    Regards


    Jayson Q.
    Head of Customer Support
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