Posting on this forum side as well as ZERO response on Android VPN forum from PIA Support: 5th time!
If you're a user and reading this consider aborting from getting PIA as a product (new or renewal) because after two weeks, five cases and two discussions there is zero progress, I can confirm their support is non-existing. Can't recall such horrible support in the last decade, it's that good.
But am stuck with them for the next 6 months as bought he product so re-logging the case. So: PIA showing error message when trying to log from Samsung S3 on app and nothing works including uninstall etc. The only response from support a week ago was to say 'sorry lets try a password reset' then they disappeared again. So Support (if you actually exist and someone is working there!) can you pick up this up for the love of god.
On Android VPN Setu forum case open from May 15th by User9536 and this case from May 22nd (same case!). On support cases following list of cases opened and no follow-up all on same issue: 334757, 338422, 340466, 345986 and now 349738.
But am stuck with them for the next 6 months as bought he product so re-logging the case. So: PIA showing error message when trying to log from Samsung S3 on app and nothing works including uninstall etc. The only response from support a week ago was to say 'sorry lets try a password reset' then they disappeared again. So Support (if you actually exist and someone is working there!) can you pick up this up for the love of god.
On Android VPN Setu forum case open from May 15th by User9536 and this case from May 22nd (same case!). On support cases following list of cases opened and no follow-up all on same issue: 334757, 338422, 340466, 345986 and now 349738.