Account about to be terminated due to lack of payment no feed back from support for 5 days.

AnonsAnons
in Other Software Support
Ok so my issue is that i have a recurring payment set up on my account. the amazon account i have used in the past belong to a family member and the card used has been cancelled due to it being stolen number of months ago. i would like to change my amazon account that i use to pay with. i submitted a ticket 5 days ago when i received an email about my grace period starting due to payment failure i have been a loyal customer of pia for number of years and i have recommended it on many occasions i would like to have my issue resolved. (Not this discussions may not bee posted in the right category as i am unable to post in a more relevant category)

Comments

  • Omnibus_IVOmnibus_IV
    If you look at some of the other posts you will see that several of the tech support staff have asked users to PM them. I would recommend searching for those posts (usually about trouble tickets not being answered). When you find one, PM the tech support person. They may not have time to read every post on here.
  • AnonsAnons
    Thanks for the advice I've pm'd a member of staff.
  • Omnibus_IVOmnibus_IV
    Hope you can resolve the issue quickly.
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