Private Internet Access
Other Software Support
Could somebody in support please read my support tickets and emails as I'm having issues and nobody in the support team is responding to my requests.
I've taken a look at your tickets and whitelisted your server. I'm very sorry for the delay.
I'm in the same boat - email sent and support tickets opened from June 4, but no response yet.
How do I best engage PIA assistance?
I'm very sorry for the delay - while our ticket counts are going down, we are still heavily backlogged. I've whitelisted your server. Please PM me here if you have any continued issues, and I'll follow up personally.