Refund requested but no response from PIA???

yjteo

Hi,

I have submitted two tickets asking for a refund because the VPN is not connecting at all!!
Please check ticket 359075 and 355546.
Two tickets submitted but no response at all from PIA!.

Regards

[Deleted User]

Hi there,

Apologies for the delay! I've gone ahead and issued your refund. 

Thanks,

lestert03

I have summited two tickets as well, my request numbers are 364362 and 365515. It does not connect at all now either for me. I would like a refund! Thank you.

J2017

Hi Colleen,

I experienced connectivity issue on the first day of trial. Hence, I emailed your technical support for immediate termination and refund.

Two ticket numbers were (366503 and 366486) received and reviewed by your support staff.

I haven't received any response from your technical support about the refund within the trial period yet.

Regards,
J2017

PIAcaitlin

Hi @lestert03 @J2017

Sorry for the delay and thank you for your patience! Your tickets have been responded to. Please be sure to check your email inbox.

Regards,
PIA Customer Support

p2298035

PIAcaitlin,

I requested a refund on the 4th of June, but no one replied to me too. Can you please issue a refund for me too? I subscribed to your service on the 2nd of June, so I was still eligible. The reason I'm writing on this forum is because no one replied to me and I didn't know if you started the refund procedure. My tickets are Ticket 365850 & 367767. 

[Deleted User]

@p2298035, I've responded to your ticket. Please let me know if you need any additional help.