Telling me I have incorrect username and password and won't connect!
I just bought this and am not off to a good start... I have Mac OS 10.8.5 running. I installed PIA. Got an email with a username beginning with a "p" and a password beginning with "pa". Went right to the Client Control Panel and changed just the PASSWORD to something I would remember. "Signed in". Tried to connect to PIA. Nope - "your username or password is incorrect". Tried to uninstall PIA with the idea that I would reinstall the program. Used "secure erase" on PIA and "shredded" it on Clean My Mac. But guess what? It did not uninstall! OK, so fine. I tried to log into this discussion panel with the "p" username and my new password. Although I could still "sign in", now I am being told that my credentials are incorrect again, just trying to get on the forum! Arrrgghh. So now I changed my username from the "p" one to something else, and kept my new password. So I have changed both the username and password. OK - so now I can get on the discussion board, thank god, but I still cannot connect to PIA!!!