No Email To Change Password

edited July 9 in Other Privacy Software Posts: 27
I still haven't received the email to change my password.
Post edited by PIAColleen on
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Comments

  • Posts: 233
    Hi there, @Sunflower — please PM me your ticket number and I'll make sure you receive your email!
  • Posts: 27
    Ticket number? That was over a week ago. And I still can't change my password.
  • Posts: 110
    First step: Log into PIA with your assigned Username and Password, then access the Client-Control-Panel. You should be able to change your password there. BTW,FYI, there are two passwords required on PIA, one for your Account, one for the Forum.
  • Posts: 27
    I can't log in to anything but the forum. I can't COPY the password in my little green man because it won't let me copy it.
  • Posts: 27
    Why is this marked as solved?
  • Posts: 233
    Hi there, @Sunflower — marking this as solved was my mistake, and I apologize. I've replied to your ticket, and you should now have access to your password. Please let me know if you need any additional assistance.
  • Posts: 110
    Yay! Colleen is the best. A gracious reply might be in order. 
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