Sorry there is no tech support, previous member
To whom it may concern, my service has been unavailable to me since update v67, and the kill switch on v65 and v66 do not work, and tech support is unable to help. I have been on the forums and support pages and believe you are going to lose a large part of your customer base because there is no support. I am disappointed that I ended paying for service that was not available, had no support, so I signed up with another provider. P.S. – expect to see this email verbatim on the forums. Just a friendly reminder that without tech support you will soon be looking for work!
From: Private Internet Access - Billing Dept [mailto:firstname.lastname@example.org]
Sent: Tuesday, July 4, 2017 6:52 PM
Subject: Private Internet Access Subscription Termination Reminder