PIA not starting up, Ubuntu 17.04

p8787239

Just installed Ubuntu and followed the instructions to install PIA. The icon pops up on the left hand bar, blinks for a bit and disappears. Nothing else. Did I miss something? . . . .

Omnibus_IV

I believe this has been discussed many times here. Seems to be a Linux Ubuntu thing. But I believe this has been resolved. Try doing a search on "Ubuntu start up". You might find what you are looking for.

martouf

the statement to put as the second line of run.sh is
  XDG_CURRENT_DESKTOP=${XDG_CURRENT_DESKTOP/:*/}

p8787239

I tried adding the line from martouf, saved, rebooted. Clicked the icon from the "search your computer" icon. The PIA icon came up...blinked a few times. Disappeared. I'm currently going through the forums as suggested.

p8787239

Saw the PIA crash log and thought I'd post it. Maybe it might be enlightening to someone?

/home/anonymous/.pia_manager/pia_manager/run.rb:59:in `<encoded>'
/home/anonymous/.pia_manager/pia_manager/run.rb:2:in `RGLoader_load'
/home/anonymous/.pia_manager/pia_manager/run.rb:2:in `<main>'---------
07/22/17 19:28:51
#<SignalException: SIGHUP>
/home/anonymous/.pia_manager/pia_manager/pia_manager.rb:419:in `sleep'
/home/anonymous/.pia_manager/pia_manager/pia_manager.rb:419:in `kill_pia_tray'
/home/anonymous/.pia_manager/pia_manager/pia_manager.rb:196:in `kill_previous_pia_manager'
/home/anonymous/.pia_manager/pia_manager/pia_manager.rb:156:in `run'
/home/anonymous/.pia_manager/pia_manager/run.rb:70:in `<encoded>'
/home/anonymous/.pia_manager/pia_manager/run.rb:2:in `RGLoader_load'
/home/anonymous/.pia_manager/pia_manager/run.rb:2:in `<main>'---------
07/22/17 19:48:54
#<SignalException: SIGTERM>
/home/anonymous/.pia_manager/pia_manager/run.rb:61:in `waitpid2'
/home/anonymous/.pia_manager/pia_manager/run.rb:61:in `block in <encoded>'
/home/anonymous/.pia_manager/pia_manager/run.rb:59:in `loop'
/home/anonymous/.pia_manager/pia_manager/run.rb:59:in `<encoded>'
/home/anonymous/.pia_manager/pia_manager/run.rb:2:in `RGLoader_load'
/home/anonymous/.pia_manager/pia_manager/run.rb:2:in `<main>'---------
07/22/17 19:48:54
#<SignalException: SIGTERM>
/home/anonymous/.pia_manager/pia_manager/run.rb:61:in `block in <encoded>'
/home/anonymous/.pia_manager/pia_manager/run.rb:59:in `loop'
/home/anonymous/.pia_manager/pia_manager/run.rb:59:in `<encoded>'
/home/anonymous/.pia_manager/pia_manager/run.rb:2:in `RGLoader_load'
/home/anonymous/.pia_manager/pia_manager/run.rb:2:in `<main>'---------
07/22/17 19:48:54
#<Errno::ENOENT: No such file or directory - /home/anonymous/.pia_manager/data/killswitch_state.json>
/home/anonymous/.pia_manager/pia_manager/openvpn_manager.rb:657:in `binwrite'
/home/anonymous/.pia_manager/pia_manager/openvpn_manager.rb:657:in `save_killswitch_state__linux'
/home/anonymous/.pia_manager/pia_manager/openvpn_manager.rb:513:in `killswitch__remove_iptables_rules__linux'
/home/anonymous/.pia_manager/pia_manager/openvpn_manager.rb:499:in `block in killswitch__before_exit__linux'
<internal:prelude>:10:in `synchronize'
/home/anonymous/.pia_manager/pia_manager/openvpn_manager.rb:498:in `killswitch__before_exit__linux'
/home/anonymous/.pia_manager/pia_manager/openvpn_manager.rb:456:in `block in before_exit'
/home/anonymous/.pia_manager/pia_manager/pia_common.rb:131:in `linux'
/home/anonymous/.pia_manager/pia_manager/openvpn_manager.rb:456:in `before_exit'
/home/anonymous/.pia_manager/pia_manager/pia_manager.rb:174:in `run'
/home/anonymous/.pia_manager/pia_manager/run.rb:70:in `<encoded>'
/home/anonymous/.pia_manager/pia_manager/run.rb:2:in `RGLoader_load'
/home/anonymous/.pia_manager/pia_manager/run.rb:2:in `<main>'---------
07/22/17 19:48:54
#<Errno::ENOENT: No such file or directory - /home/anonymous/.pia_manager/data/killswitch_state.json>
/home/anonymous/.pia_manager/pia_manager/openvpn_manager.rb:657:in `binwrite'
/home/anonymous/.pia_manager/pia_manager/openvpn_manager.rb:657:in `save_killswitch_state__linux'
/home/anonymous/.pia_manager/pia_manager/openvpn_manager.rb:513:in `killswitch__remove_iptables_rules__linux'
/home/anonymous/.pia_manager/pia_manager/openvpn_manager.rb:499:in `block in killswitch__before_exit__linux'
<internal:prelude>:10:in `synchronize'
/home/anonymous/.pia_manager/pia_manager/openvpn_manager.rb:498:in `killswitch__before_exit__linux'
/home/anonymous/.pia_manager/pia_manager/openvpn_manager.rb:456:in `block in before_exit'
/home/anonymous/.pia_manager/pia_manager/pia_common.rb:131:in `linux'
/home/anonymous/.pia_manager/pia_manager/openvpn_manager.rb:456:in `before_exit'
/home/anonymous/.pia_manager/pia_manager/pia_manager.rb:174:in `run'
/home/anonymous/.pia_manager/pia_manager/run.rb:70:in `<encoded>'
/home/anonymous/.pia_manager/pia_manager/run.rb:2:in `RGLoader_load'
/home/anonymous/.pia_manager/pia_manager/run.rb:2:in `<main>'---------
07/22/17 19:48:54
#<Errno::ENOENT: No such file or directory - /home/anonymous/.pia_manager/data/killswitch_state.json>
/home/anonymous/.pia_manager/pia_manager/openvpn_manager.rb:657:in `binwrite'
/home/anonymous/.pia_manager/pia_manager/openvpn_manager.rb:657:in `save_killswitch_state__linux'
/home/anonymous/.pia_manager/pia_manager/openvpn_manager.rb:513:in `killswitch__remove_iptables_rules__linux'
/home/anonymous/.pia_manager/pia_manager/openvpn_manager.rb:499:in `block in killswitch__before_exit__linux'
<internal:prelude>:10:in `synchronize'
/home/anonymous/.pia_manager/pia_manager/openvpn_manager.rb:498:in `killswitch__before_exit__linux'
/home/anonymous/.pia_manager/pia_manager/openvpn_manager.rb:456:in `block in before_exit'
/home/anonymous/.pia_manager/pia_manager/pia_common.rb:131:in `linux'
/home/anonymous/.pia_manager/pia_manager/openvpn_manager.rb:456:in `before_exit'
/home/anonymous/.pia_manager/pia_manager/pia_manager.rb:174:in `run'
/home/anonymous/.pia_manager/pia_manager/run.rb:70:in `<encoded>'
/home/anonymous/.pia_manager/pia_manager/run.rb:2:in `RGLoader_load'
/home/anonymous/.pia_manager/pia_manager/run.rb:2:in `<main>'---------
07/22/17 20:50:26
#<SignalException: SIGTERM>
/home/anonymous/.pia_manager/pia_manager/run.rb:61:in `waitpid2'
/home/anonymous/.pia_manager/pia_manager/run.rb:61:in `block in <encoded>'
/home/anonymous/.pia_manager/pia_manager/run.rb:59:in `loop'
/home/anonymous/.pia_manager/pia_manager/run.rb:59:in `<encoded>'
/home/anonymous/.pia_manager/pia_manager/run.rb:2:in `RGLoader_load'
/home/anonymous/.pia_manager/pia_manager/run.rb:2:in `<main>'

martouf

running openvpn manually from a shell (instructions on obtaining the PIA-prepared ovpn files are found in this forum category) would be more useful, i think.