PIA not responding to refund request [Solved]

edited September 2017 in Other Software Support Posts: 1
I am trying to get in contact with PIA staff. I have sent a request and an email in regards to the 7 day money back guarantee but have not heard back. I activated my account less than 48 hours ago. Please respond. Thanks. 
Post edited by PIAColleen on


  • If you do a search on refund here in the forums you will find the PIA staff helping others.

  • Hi @donnalin1414

    I'm very sorry for the wait — we're currently a little thin on weekends! I've just issued your refund. Please let me know I can help you with anything else.
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