No response from refund request [Solved]

edited September 11 in Other Software Support Posts: 1
I see that support has been responding to similar posts on this forum, so hopefully someone will respond to me here too. I signed up on 8/25 and emailed a refund request to helpdesk@privateinternetaccess.com on 8/29. I've yet to hear back from anyone or received my refund. I also submitted support requests on the website on 8/31 and again today. I received the same exact auto reply from both saying my request is being reviewed and the support team is overloaded. A little help would be appreciated, thanks!
Post edited by PIAColleen on

Comments

  • Posts: 42
    Sure I apologize for the delay but if you send me your ticket number I will pull it up and get your refund handled.
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