Firefox Add-on?
I really like the chrome extension for PIA, it's handy for using a VPN on computers that you might not be able to or don't want to VPN the entire connection and just protect your browsing. I do like to use Firefox at times as well though. Does anyone know if there are plans for a Firefox Add-on?
Comments
Thanks for reaching out!
As of now, we do not have any plans to add a Firefox extension.
I have, however, passed this suggestion along to our devs.
I apologize for the inconvenience.
I'm distrustful of all things Google, especially after dialoguing with former Google employees and discovering all the ways they data mine and spy and even cooperate with NSA. So I don't anticipate using Chrome or the PIA extension very often, if at all.
Firefox is my go to browser. Is there any likelihood that PIA will ever be releasing a Firefox app? I ask because the Bypass List feature is particularly useful (so many sites these days that ban vpns, such as banks, etc.).
Personally, I prefer using Firefox to Chrome - so I can totally understand the reasoning.
Please know that your suggestions have been heard
I agree with you 100%. Chrome is absolutely disastrous when it comes to privacy but on the other hand it's one of the most secure browsers on the market and it's the number one downloaded browser in the world for some reason. I can definitely see why they chose to do a chrome extension. Chrome isn't privacy friendly by default but you can change the settings to where the browser doesn't send information to Google or any other private company.
How to De-Google your Google Chrome
Chrome isn't my default browser, the only reason I use it is to get access to the Private Internet Access extension. I only use the extension after I'm connected to the Private Internet Access Network via the desktop application. I like to double hop my connection for extra security.
I choose to use Mozilla/Firefox, and first and foremost I do so because it's open source. Unlike Chrome it's not a black box.
Thanks once again for invalidating us and our networking needs. We can always count on you for that.
However, they do rate Firefox as "Excellent." Yet PIA chose Chrome as the browser for its plugin platform while expressing zero interest in supporting an "Excellent" -rated open source browser. What gives with that?
As Jayson notes Firefox is also the platform for TorBrowser, an app I've long used myself. There are obvious reasons why the TOR Project went with Firefox and could never consider using Chrome.
It appears PIA is far from committed to our privacy when they actively encourage their customers to use an unsafe black box browser. And make no mistake that is the inevitable result. The average PIA customer is not going to do their homework. They'll assume by PIA offering a plugin for Chrome that PIA is giving its endorsement to Chrome. They'll assume Chrome must be a safe browser when even PIA knows it's not.
The intelligent decision would have been to create a plugin for Firefox, see what kind of customer feedback they got, and then if enough customers requested a Chrome plugin as well to go ahead and develop one, but to only offer it with a strongly worded disclaimer and warning.
Apart from a Firefox plugin I'll soon be departing for another vpn provider. They'll cost me more but they also offer things that you don't and likely never will, things that are more than worth the price (like actual technical support). I'm tired of getting jerked around PIA. I'm tired of your foolish and irrational decisions that are entirely driven by marketing hype. I'm tired of your non-existent "support." I'm tired of your marketing hype and the way that you've repeatedly ignored the very genuine and legitimate concerns and questions I and others have raised in these forums. For example there is your alleged no-logging policies, etc. I seek out substance and rational dialogue only to be met with more of your marketing hype. When pressed for answers to difficult questions you just close the threads, and you've done so repeatedly. Plainly put you're dishonest. That's the inevitable result of marketing hype. I'm tired of it all. Your pricing structure is reasonable, but there's just been too much aggravation that goes with it. Life's too stressful as it is.
I will not be renewing PIA and moving elsewhere as well. But I do hope PIA listens to its customers and change their minds.
Much of the community that supports PIA and values privacy also has made the decision to use Firefox for the very same reasons. I loved the chrome extension when I used Chrome. I have switched to Firefox, please dont make me switch my VPN solution as well.