Error loading extension

Hello !

I need your assistance with the following issue:

When I launch pia_manager.exe, I get an error message saying "Failed to load extension C:\Program Files\pia_manager\pia_tray_files. Manifest file is missing or unreadable". I started experiencing this a few days ago after a windows 10 update. I turned off both the firewall and the antivirus but that didn't resolve the issue.


  • edited October 8 Posts: 2

    Post edited by Max86 on
  • Posts: 1
    I'm having the same problem. I tried uninstalling/reinstalling but it didn't help.

  • Posts: 9
    glad I am not the only one as I am also have this issue (Win7 Pro 64bit).  Please fix soon.
  • Posts: 265
    @brunis Have you tried doing a full reinstallation of the app? This error is usually because something deleted one or more files in that directory (in this situation, the manifest file).
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