Username or password is incorrect

Hello, I'm running client v75 under Debian Linux. After changing my password through the website and then rebooting just to be sure, I tried to log in and now I get "Authentication Failure: Your username or password is incorrect. Please check your credentials and try again."

I have re-reset my password and still cannot successfully log in. Any ideas?

Comments

  • The password to the Control Panel?
    or
    The password on your PIA App to access the VPN?

  • the login for your account on the website is the same as what you use as VPN credentials (username+password). but if you change the password, give the change 10 mins to propagate from the web server to the VPN server(s).
Sign In or Register to comment.