PIA app won't start, Debian Stretch
Debian Stretch, KDE
Installed the PIA App via the official Linux Installer
Start the app, bounces a little, nothing happens.
App does not run at startup.
How can I fix this? If the graphical client doesn't run, is it possible to run the official client through command line interface?
Thanks!
Installed the PIA App via the official Linux Installer
Start the app, bounces a little, nothing happens.
App does not run at startup.
How can I fix this? If the graphical client doesn't run, is it possible to run the official client through command line interface?
Thanks!
Comments
You could also try my script, works perfect on all linux,
# Debian old-Stable.
deb http://ftp.us.debian.org/debian/ jessie main contrib non-free
deb http://security.debian.org/ jessie/updates main contrib non-free
# deb-src http://ftp.us.debian.org/debian/ stretch main contrib non-free
Then using synaptic, click on "status" in the lower left of the program. Click the "Reload" button. Next go to Settings>Preferences. Then on the "Distribution" tab,select "Prefer version from". Using the drop down box select ".oldstable". Click OK and then "Reload". When clicking on Reload, Synaptic may close, just re-open.
Now search for "openssl". Highlight the package and then go to the menu and select Package>Force Version...A window will open with a drop down box, click on it and select the version from oldstaable. You will will be prompted to select/mark one package to install. Mark it and click the "Apply" button.
Once the package has been rolled back to the Jesse version, you can pin the package so it will not upgrade to the new Stretch version. Highlight the package in Synaptic and click on Packages>Lock Version. You should see word 'Pinned" in the left hand column.
Now go back to Settings>Preferences, the "Distribution" tab and re-select "Always Prefer the Highest Version", click OK and you're done.
No offence but that is a terrible solution. Relying on outdated buggy software for something as important as cryptography to maintain privacy is insane. Any software that forces you to use an outdated openssl package is beyond useless. The whole reason they updated openssl was because they found critical security bugs and fixed them.
With security and privacy in mind, you should always use the very latest versions of everything.
Plus by doing that you are messing up every other program on your machine that uses openssl, making your system highly vulnerable.
/rant
And great to hear full support for Debian will be coming! About time...
I think there's been ongoing problems with the app in Linux, especially Ubuntu, for a while now.
I tried to get the app working in Ubuntu 17.10, 'Gnome in xorg' again but of course, I run into a road block.
https://www.privateinternetaccess.com/forum/discussion/comment/51299/#Comment_51299
What is this workaround for? 'Max' says the problem is 'known and fixed in the upcoming version?' You could have fooled me. I think it was just a fluke that it worked in 'Ubuntu in xorg.' It might work depending on the variables.
Btw, when you check OpenVPN and the VPN settings, it shows everything as 'OFF' including the vpn server that is 'stuck on' or connects automatically via the app. So, the app is installed but for some reason, it automatically connects to a server and there's no easy way to access the application to disconnect, change servers etc. Also, I couldn't access my IRC client.
Have you even tried using, for e.g. Ubuntu Gnome/xorg with your application? I am wondering if this issue is duplicated after the same situation.
What do you expect? That we go omg @Petro is there, quick lets rush out v76 overnight? Yes, the app has bugs. We're working on it, a lot of them are fixed already. We even have a timeframe: v76. It's not even "maybe later", "in a future release". It's in the next release. It's right around the corner, probably this week. Please be patient, or use the workarounds.
Do you have anything constructive to say or are you just here to whine?
I have a vpn in Ubuntu in xorg or Cinnamon sessions. It doesn't work in Gnome session. The vpn runs and automatically connects but you can't access the app. I use top to kill the process and stop the app. You didn't say, 'that's interesting or it's a bug we recognize' but if that is your customer service, so be it.
Good luck.
This is not customer service nor customer support. This is a public forum where we try to help people whenever we can. I have other tasks at PIA and I'm not always on the forums. In fact I'm not even on the clock at the moment, I'm listening to music and chilling on IRC while also being here, because PIA is something I care and believe into past the end of my shift. You can see from this comment's date that I started a bit over 12 hours ago.
We have support agents assigned to check the forums whose name starts with PIA (PIAColleen, PIAAustin, PIAKaneesha, PIAJason) if it's something they can help you with.
If you want direct, personal, professional support, I would strongly avise you to contact our support directly.
Again, I don't quite understand what you expect from me. We tell you that v76 is a major bugfix release, and you just laugh at us. And then you started going to other threads just to mock us further, even in threads with [solved] in the title. You ran in a lot of bugs, there's no denial. Maybe you are particularly unlucky, but if you're patient we'll get through it in your thread. Maybe you're running into like 4 different bugs because 17.10 broke a lot of assumptions so we therefore need to apply 4 workarounds together for it to work for you. Either you can be patient and just wait for v76, or you can be patient and take the time to go through them manually and ask questions here. v75 is picky as to how it works because it was rushed out for 17.10. It runs on 17.10 but it might need some environment variables and manual updating of stuff if it's not a mostly vanilla fresh 17.10 install.
But instead of just asking in the respective thread to get answers to your questions, you just came to this thread to say:
¯\_(ツ)_/¯
If anyone cares, I have a bit of a theory. FYI - (providing additional information) - I was using Ubuntu Gnome - the devs had a separate distro - or at least, it was configured with Gnome while the main one is with Unity. But, Ubuntu switched their default DE/platform to Gnome. So, when I log in, it displays 'Ubuntu on xorg' and 'Gnome on xorg.' I was confused so after digging into this, I discovered the 'Gnome on xorg' is listed because I was using 'Ubuntu Gnome' and 'Ubuntu on xorg' is a session that has all the new 'changes' or 'additions/modifications' resulting from this switch over.
How is this relevant to my issue or PIA? For some reason, when I log into the Gnome on xorg session, the PIA app doesn't run as expected - I tried to explain the problems/experience. But, when I log into Ubuntu on xorg, it works - in the same way as you illustrated on your video (with Arch-based distro? Um, thanks....). Long story short, I will just use Ubuntu on xorg for now. I'm not missing anything with the Gnome on xorg (session). I'm not even sure how long that will be there. Maybe v. 76 will resolve whatever is going on with that problem or maybe not. I'm giving up on trying to get it to work in the Gnome on xorg session as it works with the other one as expected. I thought (and still think) it is strange it doesn't work with that session but it's not the end of the world.
Thanks for replying, for trying to help and putting up with me. I don't know if anyone else here will experience anything similar (I would think someone who uses Ubuntu would have chosen Ubuntu Gnome during the 17.04 period?) but if someone ever wants me to test 'a fix' while logged into Gnome on xorg (for whatever reason - I don't know what that would be... :-), I would gladly offer my help and time.
Thanks to those who replied to my posts and sorry to get frustrated. I would like to help, some time, if I could.
I reiterate, I have no problem on your release schedule....
I think it's nice to have an app as it's convenient compared to just relying on CLI - which I have done before, too.
I'll take some time to read your other thread and reply shortly. But yes, the Gnome session is problematic because Gnome deprecated tray icons as a whole, so PIA has nowhere to put its icon. It works on the Ubuntu session because of the AppIndicator extension, but I've found that switching between the two sessions, especially if you manage extensions in the Gnome session, tends to mess up the Ubuntu session and the AppIndicator extension either doesn't load or doesn't work all that well, causing further problems.
The video was mostly to demonstrate that most of those bugs were indeed fixed, and that v76 is right around the corner. Running on Arch is a noteworthy feat because historically the app didn't run on anything but Ubuntu, so now it's tolerant to run even under OpenBox+tint2
It's actually quite easy to code a bash script over openvpn that works on all linux and has all the same features.
Hopefully the dev team can learn to simplify their programming so that it works on all linux as it should.
I do trust my own coding skills much more though, so it's probably something that I won't be using.
I get the feeling Linux is more of an afterthought for PIA software development, and until I see that they take Linux users seriously, I will use my own software which never lets me down.
It would be great though if new PIA users who run Linux had an official software that works.
I started it because I knew if I put in a few hours hear and there, I would soon have a vastly superior (read: not broken and shit) software that I could safely connnect to PIA servers with.