Australian (melb and Sydney) and NZ servers extremely slow

jbrown0

Have had severe storms last 2 nights and today connections via Sydney, Melbourne and New zealand servers are, for me, extremely slow. Modem ( adsl2+) connects to DSl but takes ages to connect to 'net.

Currently using Montreal Server which is fine.

Also it is School Hols here which also slows things down.

Harry2

I use Sydney servers and speed is as good as I can get with or without PIA (25  Mbps down, 4Mbps up)!
Check your computer and ISP connection 
If Microsoft Windows Defender is available to you, use it! change password

jbrown0

speedtests with pia v75 enabled LINUX Mint 17.3) are less than a third of speed without pia.

Also, for last 3 days landline phone has problems ( not working) though ADSL2+ on same line/number works - a bit slow at times.

speedtest Syney   1.69 Mib/s d/l   u/l 0.07 Mib/s  ADSL2 + 1500

Max-P

@jbrown0 If your landline has issues it's very likely that while the ADSL2+ still "works", it's a very shaky connection and the encrypted traffic is just enough to push it over the noise threshold (given that encrypted data looks random on the wire).

If you're curious to see, an MTR test should show you the information you need to see where the loss is. If you see loss and all the hops past that one also have some loss, then you positively have packet loss which would be why you're having speed and ping issues. If the loss starts at the third hop or close to there, it means that it's your ADSL line as a whole whereas if the loss happens in the middle of the trace or later, it's either on your ISP's end or on our server provider's end.

I just ran some tests from Canada, I'm getting 190 Mbps on Sydney and 200 Mbps on Melbourne. New-Zealand has been having issues for a while but the only way to resolve this is to change datacenter provider which we are working on but takes a bit of time, so I'd recommend using a neighbouring region instead for now.

jbrown0

thanks Max-P and Harry2

just now 1.37 Mbps Sydney

I'm guessing that my problem is in the Telstra ( telecom provider) pit in the street which was being "improved" a couple of weeks ago - I saw our phone line exposed in the pit before it entered the conduit underground to our house.


Early last week ( just before problem arouse with phone) we had 2 days of extremely heavy rain so I'm guessing that moisture has entered the line. Tech due out on Thursday AM next but if fault is in pit he wont be fixing it, somebody else will have to come out to do that - the joys of Telstra in Australia - in the "old days" one guy could do everything, now its contractors.

jbrown0

Tech came this am - inspected 3 pits in street, played with wiring in 2 of them - went to local exchange

on return phone working ok, internet line speed ( ADSL2+ - 1500mbp/s) of 8Mibp/s from exchange

Torrents still slow with qbittorrent/linuxmint 17.3 - proxy port for Toronto selected etc

speedtest Toronto D/L 9.7  U/L 0.66  Ping 264.59  Jitter 16.5  with PIA enabled

Harry2

jbrown0 said:

Tech came this am - inspected 3 pits in street, played with wiring in 2 of them - went to local exchange

on return phone working ok, internet line speed ( ADSL2+ - 1500mbp/s) of 8Mibp/s from exchange

Torrents still slow with qbittorrent/linuxmint 17.3 - proxy port for Toronto selected etc

speedtest Toronto D/L 9.7  U/L 0.66  Ping 264.59  Jitter 16.5  with PIA enabled

you may need to ask for the Telstra service manager to engage his/her selected team to check your coppewire for around 30 years had 1000's of "line  technicians" turn up, then seems the local paper raised the concern everyone was having same issue, The Telstra service manager team turned up in 5 minutes fixed turned out it was wired wrong at the "pillar box"
Check if the NBN is available to you copperwire is now old broken rubbish.

jbrown0

NBN-We are slated for HFC, but they didnt hook up everybody when they were here in October, now we have to wait up to  9 months and will probably get some crap like copper to the home from Telstra lines from pit in street via conduit that crrently runs our copper phone line. Dfinitely copper infrastructur is very old.

Technician I had was very good, even advised me that he had tested connection for internet and that my max was 8 gbp/s.