[Solved] Chrome "Establishing secure connection"
I have an issue with the Chrome extension since Yesterday. It reads: "Establishing secure connection" at the bottom and then I get the PIA icon with the error:
- When I turn the extension on and connect, it reads that I'm connected and the icon is green, like it does when it used to work.
- When I turn the extension off, Chrome works like normal.
- When I turn the extension off, the PIA desktop app on, Chrome works normal and the IP is masked like it should.
- I have attempted rebooting my router while the computer was turned off and I have uninstalled/installed the extension.
- My Windows is updated, as well as my drivers. And I have cleared browsing data in Chrome.
Can you help me?
Connection error
net::ERR_PROXY_CONNECTION_FAILED- When I turn the extension on and connect, it reads that I'm connected and the icon is green, like it does when it used to work.
- When I turn the extension off, Chrome works like normal.
- When I turn the extension off, the PIA desktop app on, Chrome works normal and the IP is masked like it should.
- I have attempted rebooting my router while the computer was turned off and I have uninstalled/installed the extension.
- My Windows is updated, as well as my drivers. And I have cleared browsing data in Chrome.
Can you help me?
Comments
Can you access PIA's website without the extension or app running? What region are you connecting to with the extension?
Can you try connecting both the desktop app and the extension at the same time and see if that works?
The extension only really sets up an HTTPS proxy in Chrome, so there are very few reasons why it couldn't connect: either the servers are unreachable for some reason, or PIA's DNS names are not resolving properly on your computer. Both options tend to point to ISP restrictions as other browsing works, and on the network level using the extension is identical to using PIA's website. Connecting the desktop app then the extension will easily test that theory as the extension should obviously work fine on PIA's own network!
I have tried connecting both the desktop app and the extension at the same time and that works, on PIA's website as well as any other website.
I have also uninstalled/installed chrome completely, but it's the same result.
Connection error
net::ERR_PROXY_CONNECTION_FAILEDYou might have lost connectivity to the internet, your connection might have been temporarily interrupted, or the Private Internet Access server you are connecting to might have connectivity issues.
please help!
Connection error net::ERR_PROXY_CONNECTION_FAILED
What ISP are you all using? @aosidjasidjasd89787 and @marinatedspecimen
However we changed ISP a few weeks ago, and the extension was working last friday, and wasn't working on monday this week. Though I suppose the ISP may have updated and -started- blocking PIA as of this week. I wasn't aware of ISPs in the UK blocking VPN's though... I thought the whole point of the VPN was to circumvent ISP blocks and censorship aha
The fact this happened to all of us on Monday is just too much of a coincidence. I doubt all our ISP or conspiring together to block this VPN at the same moment. I love conspiracies but that's too much a stretch you know. So I think it's logical it has to do with an update with Windows (I have Win10 x64) or Chrome. However, I manually checked for updates hours before it started happened, which was between 12:00 and 15:00 GMT on Monday if I'm not mistaken.
1) Left click on the PIA extension icon in my Chrome browser.
2) Select "Extension settings"
3) In the tracking section, disable "PIA MACE".
I am now able to access any web site with the PIA extension running in Chrome. Yes, I lose a little security by disabling PACE but at least it works. As to what changed on Monday it may have been an automatic Chrome update.
It is working again! I love you!