Unable to connect v77, v78 and v79 manjaro
Hi,
after upgrading PIA from v77 to v79 I couldn't connect anymore - PIA seems to be stuck in the "orange" connection status. This may be the same as in this topic, but I would like to post this again since I'm on Manjaro and this may be caused through other things.
The manual check with openvpn in the console works - so basically I can connect to the VPN. But the pia_manager won't work - and I even can't disconnect once I have tried to connect. The manager will still be "orange" and won't react.
To summarize:
- multiple times reinstalled pia in different version ( v77, v78, v79)
- also if reinstalling the previous state ( v77 ) pia_manager seems not to work
- openvpn from command line works
Do you have any idea why this fails now? Many thanks!
after upgrading PIA from v77 to v79 I couldn't connect anymore - PIA seems to be stuck in the "orange" connection status. This may be the same as in this topic, but I would like to post this again since I'm on Manjaro and this may be caused through other things.
The manual check with openvpn in the console works - so basically I can connect to the VPN. But the pia_manager won't work - and I even can't disconnect once I have tried to connect. The manager will still be "orange" and won't react.
To summarize:
- multiple times reinstalled pia in different version ( v77, v78, v79)
- also if reinstalling the previous state ( v77 ) pia_manager seems not to work
- openvpn from command line works
Do you have any idea why this fails now? Many thanks!
Comments
Thank you!
Sounds like it's a permission issue on the folder. Try these:
If that doesn't work, I would suggest deleting the entire /opt/pia
and reinstall fresh, as installing over doesn't delete the directories so it doesn't set the permissions. Removing it entirely will ensure you have a clean install along with the permissions.
thank you so far. I should improve my log-file reading.
With re-installation I meant to follow these instructions:
https://helpdesk.privateinternetaccess.com/hc/en-us/articles/232054147-How-can-I-uninstall-reinstall-your-application-on-Linux-
So I've already deleted the /opt/pia directory.
However, I could fix it now with your help. I also had to change permission for the rgloader directory and the pia directory itself. I don't know why, but somehow the (clean) installation set the wrong permission.
Many thanks for the fast support!