hi guy,i have a question,please help me!
I've recently noticed that I cannot for the life of me go above 60 Mbps on any PIA server.
When I turn it off, I get my full 100+ Mbps speed. I thought it was just my computer at first, but when I tested it on my phone I also got the same result.
I had someone else test PIA on Verizon FiOS to make sure it wasn't just PIA, but they got around 300 Mbps download.
I remember being able to hit at least 100 Mbps, but I feel that they might've started throttling after the recent net neutrality development...
Can anyone on Spectrum confirm?
Comments
If you are having some speed issues there are some troubleshooting steps we can try. First please try the instructions included in the following link.
https://www.privateinternetaccess.com/helpdesk/kb/articles/why-is-the-vpn-connection-not-working-or-slow-with-the-pia-app
If that doesn't work please make a support ticket and we can try some other steps. We may even be able to tell you if the slowdowns are coming from you ISP
https://www.privateinternetaccess.com/pages/contact-us
Be sure to let us know your ticket number so we can locate it in our system.