The killswitch doesn't work anymore in version 81

Hi, I installed version 81, and the killswitch doesn't work at all. It worked in version 80.

I use Kubuntu 18.04.

Comments

  • Same issue on 2 different laptops with Win10
  • Wish I could help, but I don't know Linux. However, I would be very interested in how you tested the kill switch. Could you please explain the process you used to determine that the kill switch is not functioning correctly?
  • assuming your killswitch test procedure is adequate and correct,

  • VLHVLH
    edited June 2018
    SOLVED: the kill switch is working but it looks like it is not, as the system connection icon on the taskbar does not change immediately when connection is broken. In v.81 the connection icon gets partially yellow with an exclamation point after around 20 seconds after disconnecting from PIA, whereas in previous versions it changed immediately
  • Here's how I tested it:

    I connect to VPN, with killswitch enabled, I disconnect from VPN, with killswitch still on, and I am able to access the internet, which is not supposed to happen.
  • I submitted a ticket
  • debmaster Please let me know your ticket number? Always glad to help you out further.
  • PIASteveG said:
    debmaster Please let me know your ticket number? Always glad to help you out further.
    I PM'ed you the ticket number.
  • While you are waiting for Support to assist you, when you have VPN running, get the public IP address from Whoer.net. Close your browser. Now, disconnect from the VPN and wait maybe 10 seconds or so. Now check Whoer.net again. If it is still the same IP then you are not releasing the VPN. If the IP is that of your ISP, and the kill switch is active, then yes, there is an issue.
  • While you are waiting for Support to assist you, when you have VPN running, get the public IP address from Whoer.net. Close your browser. Now, disconnect from the VPN and wait maybe 10 seconds or so. Now check Whoer.net again. If it is still the same IP then you are not releasing the VPN. If the IP is that of your ISP, and the kill switch is active, then yes, there is an issue.
    The IP is my ISP, when the killswitch is active. Support sent me a debug build and we've found out the issue was UFW (frontend to iptables) conflicting with the iptables rules that the PIA desktop app sets to make the killswitch work. This wasn't an issue in the previous versions, but in v81 they changed the priority of the iptables rules and none of the beta testers had UFW so they didn't catch the issue. Hopefully it'll get resolved soon.
  • VLH said:
    SOLVED: the kill switch is working but it looks like it is not, as the system connection icon on the taskbar does not change immediately when connection is broken. In v.81 the connection icon gets partially yellow with an exclamation point after around 20 seconds after disconnecting from PIA, whereas in previous versions it changed immediately
    Yes, you are correct. It's still active but the system connection icon never shows the yellow "no connection" symbol. I did like seeing that symbol to be assured I wasn't connected and am not sure what they changed that stops that.
  • I'm on v80.  Should I wait for v82?  I'm having a hard time finding the ChangeLog for v81.
  • I am unable to access network drives on this version, when Kill Switch is on, even when I am connected, using Windows 7. Does anyone else have this problem?
  • @debmaster You are correct! Unfortunately the linux killswitch is overriden by ufw (which i assume you are running). It was a rule priority issue that unfortunately got passed both beta and QA. I will fix this issue in the next couple of days and link a new build for you to try here!
  • @NNNAAA "allowing lan" access is now off by default when killswitch is on -- to turn LAN access back on go into "advanced settings" and then toggle "allow lan" on (it's beneath the killswitch toggle). Let me know if this fixes it for you!
  • I ran across this while looking at the IOS client,  it would probably be a nice idea if you guys can keep the functionality/terminology the same between different platforms... just a thought...

    For the IOS client if you disconnect it manually it won't kill the connection.

    X

  • edited June 2018
    jmr said:
    @debmaster You are correct! Unfortunately the linux killswitch is overriden by ufw (which i assume you are running). It was a rule priority issue that unfortunately got passed both beta and QA. I will fix this issue in the next couple of days and link a new build for you to try here!
    Since PIA is killing the forum, and the ticket was closed, how are you going to link the build?
  • "killing the forum", whut? no, i don't think so.
  • To enable the killswitch in v81:

    1. Go into advanced settings
    2. Toggle the 'Allow LAN' switch to on.

    Our Desktop Development team will be pushing a build later this week to resolve the UFW issue on Linux.

  • edited June 2018
    Having the problem noted in this thread about accessing NAS drives if the killswitch is on.  Verified it on two different computers, one Win7 the other Win10.  Tried to "allow LAN" but don't see that switch in advanced settings on version 8.1.  Whoops...never mind.  Found it.
  • edited June 2018
    martouf said:
    "killing the forum", whut? no, i don't think so.
    Yes, they said they will close the forum soon. (tomorrow)
  • @debmaster ;

    I have a new build for you to try out -- it's had a light QA and appears to fix the killswitch issue on linux, here it is:

    https://privateinternetaccess-storage.s3.amazonaws.com/pub/installers/pia-v81-dev-amsterdam-hotfixes-dcf8769-installer-linux.tar.gz


    Let me know how you get on! Also test the 'allow lan' functionality too, if possible!

    Please provide feedback at johnmair at londontrustmedia dot com

    or open a support ticket at https://www.privateinternetaccess.com/helpdesk/  where we can continue our back and forth


    Regards
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