[Chrome Extension] Always on settings

I really like the convenience of having the chrome extension as an option instead of having to enable the whole computer VPN as it can cause issues for other services on the computer. However recently with the change to the extension to always have all options enabled at all times (with the exception of mace) that basically breaks 80% of the internet, and so far the only way around it is by disabling the extension, which is a real pain.
At first I thought I'm the only one experiencing it seeing as I don't really see any posts anywhere about it, but I've got a few family members who also use it and a few friends at work that I got to jump on board and they are also experiencing the same issue since the update.
So far support has basically said to disable features in the extension that cause issues or add them to the bypass list.
My first problem is no one I know has gotten the bypass list to work, for eg if I put "*.google.com" I still can't use google play.
Second problem is disabling security features seems like a bad approach... 

TL;DR:
  • Can we get an actual ON/OFF button for the extension like before?
  • Disabling security settings isn't a good solution as suggested by support.
  • Bypass list AFAIK doesn't actually work, and I don't want to bypass stuff when I actually want to use the VPN.

Anyone else experience this or just me and everyone I know?

Comments

  • I second this - the Firefox addon breaks the internet too. I disabled all the security checkboxes options and websites are still broken until I completely disable the extension. For now I have installed an older version (2.02) to solve the problem.

    Any chance of a reply from someone from PIA on this problem?
  • Hello All!,

    Thank you for the inquiry. We understand the frustration you are experiencing. However, we appreciate all of our customer’s valuable insights, suggestions, and feedback! Please utilize the following link to submit your suggestions:

    https://www.privateinternetaccess.com/helpdesk/feedback

    Submitting suggestions via the link above allows our users to upvote suggestions, which will directly notify and inform our Developers! All submissions will be reviewed and considered. Again, we appreciate you being a valuable member of the PIA Family. We look forward to reviewing your submission. - PIA CS TEAM
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