Hello! Thank you for the information. I have tested the Us California server and it seems to be running well. you should expect to see a drop in speeds from the rate you saw when you ran the tests above; typically about a 30-60% drop. However, depending on local conditions and the ISPs your traffic traverses, you may see a more significant reduction, sometimes up to 70%.
However, have you tried the following? If so, which steps assisted in regaining seeds?:
- change servers - change ports and protocols (tcp/udp) - clear cache and cookies in the browser - changed browsers to see if one is faster - performed a clean uninstall/reinstall (uninstalling, rebooting, then reinstalling a fresh copy) - logged out of the application and reboot the device (then logged back in to try and connect successfully)
- try our Browser Extensions
- try our PIA OpenVPN
- enable the 'Use Small Packets' setting in the app
Comments
However, have you tried the following? If so, which steps assisted in regaining seeds?:
- change servers
- change ports and protocols (tcp/udp)
- clear cache and cookies in the browser
- changed browsers to see if one is faster
- performed a clean uninstall/reinstall
(uninstalling, rebooting, then reinstalling a fresh copy)
- logged out of the application and reboot the device
(then logged back in to try and connect successfully)
- try our Browser Extensions
- try our PIA OpenVPN
- enable the 'Use Small Packets' setting in the app