New Android phone, PIA sometimes won't connect now.
I recently upgraded from a Samsung S4 Mini running Android 4.4.2 to an LG phone running Android 9.0, both phones on the Verizon network neither phone is unlocked and both have Verizon's software on them.
The PIA app worked flawlessly on the Samsung for years, however after switching to the LG the PIA app will sometimes disconnect on its own or not connect at all. This tends to happen when the phone has been sitting for a while.
When this happens and I try to connect, the bar at the top stays yellow and cycles between "Waiting for server reply" and "Reconnecting". I've checked my mobile data when this happens, and I can connect to other websites just not PIA.
I've found a temporary workaround where if I simply turn on and then turn off Airplane Mode, PIA works perfectly again. Has anyone else ever experienced this?
EDIT: I have not opened up a support ticket yet.
The PIA app worked flawlessly on the Samsung for years, however after switching to the LG the PIA app will sometimes disconnect on its own or not connect at all. This tends to happen when the phone has been sitting for a while.
When this happens and I try to connect, the bar at the top stays yellow and cycles between "Waiting for server reply" and "Reconnecting". I've checked my mobile data when this happens, and I can connect to other websites just not PIA.
I've found a temporary workaround where if I simply turn on and then turn off Airplane Mode, PIA works perfectly again. Has anyone else ever experienced this?
EDIT: I have not opened up a support ticket yet.
Comments
I only use the VPN when I need it, so it's not "always on".
Primarily happens with the kill switch off, only once with the kill switch on, and I have not been able to reproduce a kill switch on disconnect since.