Login Credentials Incorrect?

SinistorSinistor
edited September 2014 in Off-topic Discussion
I was able to login to my account yesterday but now I'm getting "Your username or password is incorrect. Please check your credentials and try again." Im paid up until next year and I haven't changed any settings. I also don't have access to the email I signed up with (was a burner). What do?

Comments

  • OmniNegroOmniNegro
    The forum and VPN credentials are separate. So if you try to use the forum credentials to login to the VPN or the VPN credentials to login to the forum it will always fail. This is so you can continue to use the forum even if you are not a subscriber to the VPN.

    Surely you backed up your credentials? If not, you may still be able to get out of this mess with a support ticket.
    https://support.privateinternetaccess.com/index.php?/Tickets/Submit
  • SinistorSinistor
    Thanks im opening a support ticket, but nah the VPN login hasnt changed and was working last night :\
  • OmniNegroOmniNegro
    That is odd. Good luck I suppose.
  • bamsy101bamsy101
    i signed up and when i am trying to log in its tell me your user name and password is incorrect 

  • bamsy101bamsy101
    please what do i do 

  • OmniNegroOmniNegro
    Some VPNs use the same username and password for the forums as the VPN client(s). PIA does not.

    Are you sure you are using the login they e-mailed you when you paid them?

    And there are multiple types of VPN connections. Is it possible you are using the username and password for PPTP/L2TP in OpenVPN or vice-versa?
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