Problems with the London servers?

CRF1970 · August 2020

There seems to be something rather wrong with the London servers - for a while now they have been failing to connect through my client most of the time (though they do work occasionally). Having no such issues with Manchester or Southampton though.

Anyone else been seeing this issue? I'm on version 2.2.2 of the client on PC.

One other thing - can only connect to servers using TCP - UDP hasn't worked for a long time either...

PIADevin · August 2020

Hi CRF1970, I apologize for any inconveniences this may have caused. We were aware of this issue as this server outage is related to our server migration to our upgraded infrastructure. Although this should be resolved, you can find server updates and related issues by referencing the following news post - https://www.privateinternetaccess.com/helpdesk/news/posts/august-17th-2020-important-updated-server-changes-and-related-issues

Problems with the London servers?

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