Love the Service - But Some Suggestions
I love the service, I really do. I feel like it gives me some control over my data and privacy in a world which has relatively little control of either. I do, however, have some suggestions for improved service.
Windows/Mac clients do not resume the VPN after resuming from suspend, now the icon in the task bar is readily visible but requires user interaction. Sometimes I plug in and startup my laptop long before I actually get around to using it. If it is not doing a full boot, the PIA app drops the VPN connection and it stays that way. I'd like an option for the PIA app to realize that I've resumed from suspend and automatically try to restore the VPN connection.
The Android client has two really nice things that I would love it to have...
1) The ability to access local network resources when connected to WiFi. I have a lot of devices on my LAN that don't have ports open on the Internet which my phone can control nicely. The problem is I have to drop the VPN right now to do this. I understand if I'm on a cellular connection that accessing LAN resources has no benefit and perhaps even a risk associated with it. However, on a WiFi network (or a specific one that I can configure?) I think this is a valuable feature.
2) Tasker or other automation support. The ability to have Tasker know if the VPN is active, to instruct the VPN to disconnect / stop trying to reconnect, and the ability to tell the VPN to connect. This way if a person wants to they can create automation scripts to suit their own needs.
... Examples of how Option 2 would be useful ...
If I want to tether my laptop to my phone, PIA blocks this. This makes sense. So it would be nice to be able to have Tasker just drop the VPN if I turn on tethering.
If my Cellular provider does not support being on a VPN (Verizon does not in many cases, either by fault or design, I don't know) the ability to have Tasker just tell the VPN to stop when I'm not connected to WiFi would be extremely handy.
If I'm in a coffee shop and don't normally have the VPN turned on, Tasker can tell the VPN to activate without me having to do a thing, and then I'm protected without me having to worry about it.
All those examples can be done easily by your Users with Tasker support, it is kind of like adding every user feature you can think of without having to actually code said features yourself on the Android platform.