I found the standard Mac Private Internet Access client works very well with one “glitch”. When configured in the default UDP connection type - it has issues connecting. The “fix” in the support forums is to turn off the OSX firewall or connect using TCP.
I didn’t really want to turn off the firewall, and the default UDP type is a bit more efficient and the recommended connection type.
Solution - add the PIA executable to the “allow incoming connection” list in the firewall. This is a little tricky but takes a minute and my experience is that connections will be then be quick and reliable.
1) If you’ve attempted connection - proceed to the next step. Otherwise install the VPN Mac client, and fill in the supplied username and password. You can check the defaults in the “advanced” section. Select the closest region and udp as the connection type. I choose “Start Application at Start-up” and “Auto Connect...” Save the settings - and attempt to connect. If the Firewall is “on” you may not be able to. Disconnect. It’s important, if you’ve just installed the client, to attempt to connect before proceeding.
2) Under System Preferences - Open the “Security and Privacy” panel. Unlock the preferences and choose the “Firewall” tab. . Select the “Firewall Options” button. Leave this window / list open.
3) Go to the Finder “Go” menu - and select “Go to Folder...” and enter /private/tmp/
4) You should see the file “pia_openvpn” listed
5) From the finder window drag the “pia_openvpn” file to the list in the Firewall window.
6) You should now see “pia_openvpn” listed - make sure “allow incoming connections” is selected. Select “OK”, lock the preference pane and close the preferences window. Close the open finder window.
7) Attempt to connect the client. I’ve done this on three computers running Mountain Lion 10.7 and 10.5 Snow Leopard. UDP connection now works perfectly here. Currently very happy with the speeds and reliability of PIA.Posts: 4
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