[Solved] Need help

edited August 2017 in Feedback Posts: 6
Post edited by PIAColleen on


  • Suddenly got this problem but I can't uninstall and reinstall because of the above popup.
  • Posts: 552
    Not sure what OS you are using, but if your start your PC in Safe Mode you should be able to uninstall without issues.
  • Posts: 338
    Hi there, @cheryanne

    Have you opened a support ticket? Please let me know your ticket number and I'll be happy to help you troubleshoot this issue.
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