Step 1: In an effort to resolve the issues you're reporting, please try reinstalling the application. To uninstall our application you can simply run the following terminal command:
*NOTE: Please make sure this step is completed very carefully. All symbols, and spacing are VERY important. Incorrect usage of this command can lead to DATA LOSS. (It is best to simply copy and paste the command below)
rm -rf ~/.config/PrivateInternetAccess
rm -rf ~/.config/privateinternetaccess
rm -rf /opt/piavpn
Step 2: This next command removes the start or application menu icon (useful if you're just uninstalling the PIA app and not reinstalling it):
rm -rf /usr/share/applications/piavpn.desktop
The app should now be uninstalled! If you have any questions or concerns please feel free to contact our support team via the Contact Us tab above.