Our billing system is not setup to change your payment method to a different payment source. If you'd like to change payment types, please follow the procedure below.
- Cancel your existing service (you'll still be able to use it until the end of the period you've paid up until; this will just cancel any recurring billing associated with it). To cancel the recurring billing, depending on which method you used to pay for the service please see this article.
- Wait until the end of your currently paid period (so you get the most time for your money), and once your existing logins expire, visit https://www.privateinternetaccess.com/pages/buy-vpn/ and subscribe to the desired package with the new payment method you'd like to use for future payments.
* Note: If you just need to change the credit card linked to your account, you can update your existing credit card details by going to the Client Control Panel on our website: https://www.privateinternetaccess.com/pages/client-sign-in