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How do I clear my cookies and browsing history in my internet browser? - Knowledgebase / Technical / Browsing and Internet / Browsing / Internet - PIA Support Portal

How do I clear my cookies and browsing history in my internet browser?

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Your internet browser will store various temporary files in the form of cookies and cached content, which can report your real information to websites you visit online. You can manually clear these from your browser, to remove any unwanted information from before the VPN service is activated on your device, from being transmitted to services that you visit online. Below are instructions on how to do so for the most popular internet browsers.




Firefox:


  1. Click the three lines in the top right corner of your browser
  2. Halfway down the list, click Options
  3. On the left side of the screen, click the option with the padlock called Privacy and Security
  4. Next to Cookies and Site Data will be a button called Clear Data
  5. Click Clear Data, ensure the boxes for Cookies and Site Data and Cached Web Content are both checked. 
  6. Click the Clear button, and Clear Now when prompted and then exit the settings when completed




Google Chrome:


  1. Go to Settings in the upper right hand corner of the bowser represented by three vertical dots > Settings
  2. On the Settings tab, scroll down and click "Show Advanced"
  3. Click "Clear Browsing Data" at the bottom of the Privace and security box
  4. In the pop-up menu, choose "all time" within the Time range box
  5. Select the following options:
    1. Browsing history
    2. Download history
    3. Cookies and other site and plugin data
    4. Cached images and files
    5. Autofill form data
    6. Hosted app data
    7. Content licenses
  6.  Click "Clear data"




Opera


  1. Go to the Opera menu and scroll down until you see Clear browsing data
  2. Click the Clear browsing data button
  3. In the pop-up menu, click Advanced
  4. In the drop-down menu, choose "All time"
  5. Select the following options:
    1. Browsing history
    2. Download history
    3. Delete cookies and other site data
    4. Empty the cache
    5. Clear saved Autofill form data
  6.  Click "Clear data" and exit the settings




Internet Explorer


  1. Go to Tools by clicking the Gear symbol in the upper right corner -> Internet Options
  2. On the General tab, under "Browsing history", click  "Delete..."
  3. Disable the option "Preserve Favorites website data"
  4. Select the following options:
    1. Temporary Internet Files and website files
    2. Cookies and website data
    3. History
    4. Form data
    5. InPrivate Filtering data
  5. Click the "Delete" button




Safari:


  1. Click Safari in the upper left hand side of your screen. In the menu that appears, click Preferences.
  2. In the window that appears, click the Privacy tab. Click the button Manage Website Data
  3. Click the Remove All at the bottom of the window
  4. When prompted, click Remove Now
  5. Click Done and exit preferences