Skip to main content

Smart DNS - PS4 - Knowledgebase / Technical / Troubleshooting / Installation - PIA Support Portal

Smart DNS - PS4

Authors list

Configuring PIA’s Smart DNS on PlayStation 4 

Changing the DNS settings on your PlayStation 4 may allow you to access channels and services that aren't available in your area. The steps below will take you through setting up PIA's Smart DNS on your PlayStation 4. 

1. Navigate to the PIA VPN DNS configuration page. Enter your PIA VPN credentials if asked, then click Sign In. 

2. Fill in the verification code that was emailed to you. 

3. Click Register my IP address under IP address registration. There is no need to pick this option again if it already says "registered" next to your IP address. 

4. Toggle Allow my IP address to be automatically registered. This is suggested since it records changes to your IP address automatically. 

5. Once you have enabled “Automatically register your IP address”, be sure to keep your registered IP address updated by periodically signing into your account on the PIA VPN website. Alternatively, you can use the PIA VPN app (on any device) while connected to the same network as your PlayStation. These actions grant the devices on your network continued access to PIA’s Smart DNS. 

6. Acquire your PIA Smart DNS IP address. 

7. To get started, go to the PIA VPN website. If asked, sign in using your PIA VPN credentials. 

8. Fill in the verification code provided to your email address. 

9. The IP address of the PIA Smart DNS server may be seen on the right.  

Keep this tab open in your browser. You'll need this information later for setup. 

1. Configure your PlayStation 4’s DNS servers.

2. Open the Settings menu. 

3. Choose Network. 

4. Choose Set Up Internet Connection from the list. 

5. For “How do you want to connect to the network?”, choose Use Wi-Fi or Use a LAN Cable (depending on how your PlayStation 4 is linked to the internet). 

6. If asked, choose Yes to keep your current Wi-Fi settings.

7. For ”How do you want to set up the Internet connection?”, choose Custom.  

8. Enter the password for your current Wi-Fi connection after choosing your network. 

9. For “IP Address Settings”, choose Automatic.    

10. For “DHCP Host Name”, choose Do Not Specify. 

11. For “DNS Settings”, choose Manual.  

12. Choose Primary DNS. 

13. Enter the IP address of the PIA Smart DNS server you discovered previously. Choose Done. 

14. Secondary DNS should be left alone. Then choose Next. 

15. For “MTU Settings” choose Automatic.  

16. For “Proxy Server” choose Do Not Use. 

17. Choose Test Internet Connection to have your Internet settings updated. 

18. For the DNS changes to take effect, you must restart your PlayStation 4. 

You've finished the PIA Smart DNS setup. On your PlayStation 4, you now have access to PIA’s Smart DNS. 

Do you need assistance? For urgent support, contact PIA’s VPN Support Team.