Troubleshooting
Installation (8)
- Where can I find the most recent update of the PIA App?
- Do I Need To Run The Installer and Application As Administrator?
- Why am I having issues downloading your VPN on Windows using Internet Explorer/Edge?
- How do I configure the PIA Application to auto-start for non-administrative user accounts in Windows?
- Can I use the Private Internet Access service with my router?
Install Error (2)
AV Exceptions (4)
Legacy Applications (0)
No articles yet
Debug Log (6)
- How do I create a debug log for the PIA app? (desktop/laptop)
- How do I disable debug logging in your desktop application (Windows, MacOS, Linux)?
- I am seeing the error "Create IP forward entry error" in my debug log
- I am receiving the error "Warning: route gateway is not reachable on any active network adapters: X.X.X.X" in my debug log
- How do I enable OpenVPN logging in DD-WRT?
Speed (7)
- How can I improve speeds for a router-based VPN?
- I can connect to the VPN, but my speeds are really slow using Windows
- I'm experiencing slow speeds, what can I do?
- Do you impose any limitations on usage or bandwidth when using your service?
- How can I reduce my latency in online games when using the VPN?