Skip to main content
Contact Us

Dashboard

News

May 19

Announcements

HotStar Streaming - May 19th

While using our India server location, you may notice that you are unable to access Disney+ Hotstar. This is an issue we are actively investigating, but currently we do not have an ETA for a resolution. We appreciate your patience...

Devin S

May 19

Announcements

[RESOLVED] Server Outage - May 19th

At this time, our London Streaming Optimized server location is unavailable. We are currently experiencing issues within our data center causing the server option to no longer be listed. While our team is working to address this matter, we advise...

Devin S

May 13

Announcements

Chat Maintenance - May 13 & May 16 [Complete]

On Friday, May 13th between the hours of 5 a.m. and 10 a.m. MT and the hours of 9 a.m. to 11 a.m. MT on Monday the 16th all chat communications will be unavailable. We apologize for the inconvenience you...

Michael

May 9

Announcements

Split Tunneling on Monterey

While using MacOS Monterey, you may notice that you are unable to use the Split Tunneling feature within the VPN client. Our team has been working with Apple on a resolution for this issue, but we do not currently have...

Devin S

May 6

Announcements

Server Outage - May 6th

We are currently experiencing intermittent issues with our servers in Bulgaria, North Macedonia and Ukraine. At this time, you may run into connectivity issues. While our team is working to address this issue, we currently do not have an ETA...

Devin S

May 3

Announcements

Mobile Application - 3.16.1 Release

Our developers have provided us with an update to our iOS application, 3.16.1! Included in this new release is a fix for iOS where some users would be stuck in a state where they successfully logged into the application, but would...

Devin S

May 3

Announcements

Mobile Application - 3.16.0 Release

Version 3.16.0 of our application is now available for Android! Within this version of the mobile application, you may notice that we have addressed a bug that was causing the VPN’s connection to drop. Along with other minor bug fixes,...

Devin S

Apr 29

Announcements

[RESOLVED] Server Outage - April 29th

We are currently experiencing a temporary server outage at the following locations: Bulgaria, North Macedonia, Ukraine, and Romania. While our team is working diligently to get these server locations back online, we do not have an ETA for when this...

Devin S

Apr 28

Announcements

[COMPLETED] Server Maintenance - April 30th

While connecting to our Singapore server location on April 30th, you may run into connection issues or a decrease in speed while connected. In between the hours of 5:00pm and 1:00am MST the next day, we will be performing maintenance...

Devin S

Apr 27

Announcements

Support Downtime - May 3rd

Due to the infrastructure changes that will take place on Tuesday, May 3rd, ticket support will be temporarily unavailable from 6 a.m. to 8 a.m. MST. Although users will not be able to create support tickets during this period, our...

Devin S

See all news

Knowledgebase

Frequently Asked Questions (27)
View all articles in Frequently Asked Questions

Account (18)
View all articles in Account

Billing (13)
View all articles in Billing

Technical (108)
View all articles in Technical

Best Security Practices (10)
View all articles in Best Security Practices

Guides and Articles (Other Language - 中国人)) (41)
View all articles in Guides and Articles (Other Language - 中国人))

Community

Featured topics

View all topics

Latest status changes

View all status changes

Guides

 View all Guides

Windows

Welcome to the Windows which covers lots of different topics like Windows - Installing OpenVPN and Windows - Installing the PIA App.

View Guide

Windows

Welcome to the Windows which covers lots of different topics like Windows - Installing OpenVPN and Windows - Installing the PIA App.

Mac

Welcome to the Mac which covers lots of different topics like MacOS - Installing the PIA App and MacOS - Uninstalling the PIA App Using the In-App Uninstaller.

View Guide

Mac

Welcome to the Mac which covers lots of different topics like MacOS - Installing the PIA App and MacOS - Uninstalling the PIA App Using the In-App Uninstaller.

Linux

Welcome to the Linux which covers lots of different topics like Linux - Installing the PIA App and Linux - Uninstalling the PIA App using the In-App Uninstaller.

View Guide

Linux

Welcome to the Linux which covers lots of different topics like Linux - Installing the PIA App and Linux - Uninstalling the PIA App using the In-App Uninstaller.

Android

Welcome to the Android which covers lots of different topics like Android - OpenVPN Setup and Android - Uninstalling and Reinstalling the PIA App.

View Guide

Android

Welcome to the Android which covers lots of different topics like Android - OpenVPN Setup and Android - Uninstalling and Reinstalling the PIA App.