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Feb 26

Announcements

Site Outage 2.25.21

We have experienced a site outage due to a maintenance related issue. Technicians have addressed this matter and everything was restored the same evening(PST). We apologize for the inconvenience and thank you for your patience.

Devin S

Feb 23

Announcements

Service Outage 2.23.21

You may have run into issues accessing our website or utilizing your VPN client. We recently experienced an outage and have resolved the matter. Everything should be back to normal and running smoothly. We apologize for any inconveniences this may...

Devin S

Jan 19

Announcements

Introducing the London-Steaming Server Location!

Since we’ve received numerous reports of users wanting to access BBC iPlayer for streaming, we’ve dedicated a server location(London-Streaming for desktop, London-Streaming Optimized for Android) specifically for this purpose. Accessing and streaming BBC while using a VPN...

Devin S

Jan 7

Announcements

Succession of Tunneling Protocols

With the transition of providing our users with the next generation of service, we’ve chosen to move toward and focus on an improved, more capable infrastructure to support the protocols we currently offer within the PIA client. Along with...

Devin S

Dec 15

Announcements

Introducing Dedicated IP Addresses

We have decided to release the widely requested and highly anticipated Dedicated IP feature! This feature allows existing users to anonymously obtain a Fresh IP address that is not shared and entirely exclusive to the user. Although this feature must...

Devin S

Nov 13

Announcements

Split Tunneling on MacOS 11.0

With the most recent release of the Mac operating system, 11.0 (Big Sur), you may find that the Split Tunneling feature is disabled. Due to the removal of Network Kernel extensions, we were unable to get the Split Tunneling feature ready...

Devin S

Nov 11

Announcements

Are You Seeing The Message "Client Update Needed?"

If you are attempting to connect to a server or servers, but seeing the message “Client Update Needed” in the server list, this likely indicates that you currently have an older version of the application installed or that you are...

Michael B

Nov 5

Announcements

Updated Browser Extension!

Check out our newly designed Firefox & Chrome browser extension! With the latest version of the browser extension now utilizing the Next Generation Network, you’ll find improved connectivity complimented with a fresh, organized new look! With the new interactive setup,...

Devin S

Nov 4

Announcements

Join Our Community!

Within our Help Center we’ve created an environment where current users, and people interested in our service can provide their feedback and suggestions for possible future implementations! If there is a feature that you wish to see, a server...

Devin S

Oct 15

Announcements

Removal of v2.5 of our Desktop Application

As a result of some issues that we have discovered within our desktop application, v2.5, we have removed this version for further thorough testing and for rolling out fixes for the issues, which may impact functionality in some cases. If...

Michael B

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