Chat Interface Improvements
We are proud to announce that we have rolled out a new chat interface and widget for users to utilize for any issues that may arise. On a majority of pages on our site, including our main page, you will...
Olympic Games Live Streaming
Get ready to cheer on your favorite athletes from around the world during the Olympic Games! We are supporting the following channels and regions for users to view the games: NBC and Hulu - U.S BBC -UK CBC -...
Introducing our Finland and Sweden Optimized Streaming locations!
With our ever expanding efforts to bring more streaming compatible servers to our valued PIA customers, we have recently introduced streaming optimized servers for the regions of Finland and Sweden! These server options can be found on both our desktop...
Desktop Client - 2.10.0 Release
We recently released an updated version of our Desktop client (2.10.0)! To improve the functionality of the VPN client, we have implemented fixes, as well as updated some of the graphics displayed on the client to change up the look! Although...
Gold Medal Offer!
For the next 4 days, we are offering discounted subscriptions to all PIA newcomers! Honoring the Olympics, we want to offer all internet users seeking online privacy an opportunity to use a verified Non-Logging VPN service! These deals, including our newly...
Mobile Application - 3.12.0 Release
We are proud to introduce 3.12.0 of our mobile application! With hard work from our Mobile Development Team, you can find the features and improvements that were implemented below! New branding icons and graphics New Settings UI New WireGuard library version...
Android Application - Delayed VPN IP
While using the VPN client on your Android device, you may notice the VPN IP taking longer than usual to populate. In some instances, taking up to 5-10 minutes for the IP to display, you will find that the VPN...
Android Application - VPN IP Display
We have identified an issue where the VPN client may not display your VPN IP address while connected within the Android application. Although the IP is not being displayed, the client is still assigning the IP address and the user...
Are You Protected?
With updates and improvements being made to our website, you may find that the bar which informs users if they are protected or not is no longer displayed on our home page. This feature is still available and can be...
Beta Operating System Functionality
Although we would like to ensure privacy for all users and their systems, we are unable to guarantee functionality of the PIA application on beta versions of operating systems or Windows Insider builds. Unfortunately, many variables are in play when...
- I'm not able to login
- Are there any restrictions on what characters can be used in my password?
- Changing Passwords, Payment Methods and Generating Proxy Credentials
- Can I resume my recurring payments if I have cancelled the auto-renewal?
- I am receiving an authentication failure error when logging into the VPN service
- Should I change the encryption settings of my VPN?
- How do I configure the PIA Application to auto-start for non-administrative user accounts in Windows?
- How to Add Antivirus Exclusions to your Antivirus Software
- Removing OpenVPN Handshake and Authentication Settings
- I am Experiencing issues with the iOS Network Management Tool
Latest status changes
… DroppedHave the ability to route all applications in a directory through the VPN
Under Review Under ReviewVPN banner too large on Android app
… Awaiting ReviewCreate A F-Droid Repo For MACE-Enabled Android Builds
… Awaiting ReviewDedicated Server
… Awaiting ReviewAllow Lan Traffic - Multiple Subnets