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Sep 15

Announcements

Help Pave the way to PIA's Future!

Are you interested in being a part of our feature implementation process? We would love to hear feedback and suggestions from our users to pave the way for PIA’s future! If you have any suggestions on ways, we can...

Devin S

Sep 10

Announcements

Resumption of Chat Support

We would like to thank every single one of our wonderful subscribers for your patience as we worked on clearing a rather sizable backlog we have been experiencing. We are happy to announce that we have now resumed chat support....

Michael

Sep 1

Announcements

Did you Receive an Email about our Auto-Renewal Being Cancelled?

We have received reports of users receiving an email, erroneously, regarding the renewal of their Private Internet Access account.

Michael

Aug 26

Announcements

Desktop Client - 3.0.0 Release

We are very proud to announce the latest release of our Desktop client (3.0.0)! Included in this release is an innovative design for our settings interface which gives the user a fresh, organized look to better navigate their options! You can...

Devin S

Aug 18

Announcements

Privacy & Security - PIA Antivirus

It's finally here! We are proud to announce the release of our very own Antivirus software! With hard work from our development team, we are now able to provide PIA users with both Privacy and Security while using our service!...

Devin S

Aug 11

Announcements

Need instant gratification for your VPN issues?

For quick, helpful support, get in touch with one of our Support agents using our newly improved Live Chat Support widget! Available across our website, getting in touch with an agent has never been easier. Using the Lock icon in...

Devin S

Aug 5

Announcements

Introducing our US Optimized Streaming Location!

In addition to the server locations we offer across the globe optimized for Streaming, we’re proud to announce a US server location dedicated for this purpose! Although this location is optimized for streaming and accessing services like Netflix & Hulu,...

Devin S

Jul 26

Announcements

Chat Interface Improvements

We are proud to announce that we have rolled out a new chat interface and widget for users to utilize for any issues that may arise. On a majority of pages on our site, including our main page, you will...

Michael

Jul 23

Announcements

Olympic Games Live Streaming

Get ready to cheer on your favorite athletes from around the world during the Olympic Games! We are supporting the following channels and regions for users to view the games: NBC and Hulu - U.S BBC -UK CBC -...

Travis

Jul 23

Announcements

Introducing our Finland and Sweden Optimized Streaming locations!

With our ever expanding efforts to bring more streaming compatible servers to our valued PIA customers, we have recently introduced streaming optimized servers for the regions of Finland and Sweden! These server options can be found on both our desktop...

Travis

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Knowledgebase

Frequently Asked Questions (23)
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Technical (104)
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Best Security Practices (10)
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Guides and Articles (Other Language - 中国人)) (41)
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Community

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Guides

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Windows

Welcome to the Windows which covers lots of different topics like Windows - Installing OpenVPN and Windows - Installing the PIA App.

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Windows

Welcome to the Windows which covers lots of different topics like Windows - Installing OpenVPN and Windows - Installing the PIA App.

Mac

Welcome to the Mac which covers lots of different topics like MacOS - Installing the PIA App and MacOS - Uninstalling the PIA App Using the In-App Uninstaller.

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Mac

Welcome to the Mac which covers lots of different topics like MacOS - Installing the PIA App and MacOS - Uninstalling the PIA App Using the In-App Uninstaller.

Linux

Welcome to the Linux which covers lots of different topics like Linux - Installing the PIA App and Linux - Uninstalling the PIA App using the In-App Uninstaller.

View Guide

Linux

Welcome to the Linux which covers lots of different topics like Linux - Installing the PIA App and Linux - Uninstalling the PIA App using the In-App Uninstaller.

Android

Welcome to the Android which covers lots of different topics like Android - OpenVPN Setup and Android - Uninstalling and Reinstalling the PIA App.

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Android

Welcome to the Android which covers lots of different topics like Android - OpenVPN Setup and Android - Uninstalling and Reinstalling the PIA App.