Android- Change Ports
If you experience issues connecting or staying connected to any of our servers, you might want to try using a different port to connect to
For reasons why your connection could be dropping please review this article here.
Step 1: Open Application
Open the Android app and tap the menu button in the top left corner
Step 2: Settings
Within the main menu Tap Settings
Step 3: Remote Port- UDP
Within the Setting menu navigate to Connection Section first Tap Remote Port for Socket UDP. The application is automatically connected to Socket UDP
Step 4: Change Ports- UDP
Within the Remote port Popup window cycle and connect through each port until you find one that works for you.
Step 5: Enable TCP
If your are still having connection issues using UDP ports, go back to settings and switch to TCP by tapping Use TCP
Step 6: Change Ports - TCP
Once TCP is enabled tap on Remote Port once again and then Cycle through the list of TCP ports until you find one that works for you
Step 7: Connect
Once you have changed the ports and Connection type, go back to the applications main Menu and try connecting to the VPN again.