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Android- Change Ports

Troubleshooting

Android- Change Ports

If you experience issues connecting or staying connected to any of our servers, you might want to try using a different port to connect to

For reasons why your connection could be dropping please review this article here.

Step 1: Open Application

Open the Android app and tap the menu button in the top left corner

Step 2: Settings

Within the main menu Tap Settings

Step 3: Remote Port- UDP

Within the Setting menu navigate to Connection Section first Tap Remote Port for Socket UDP. The application is automatically connected to Socket UDP

Step 4: Change Ports- UDP

Within the Remote port Popup window cycle and connect through each port until you find one that works for you.

Step 5: Enable TCP

If your are still having connection issues using UDP ports, go back to settings and switch to TCP by tapping Use TCP

Step 6: Change Ports - TCP

Once TCP is enabled tap on Remote Port once again and then Cycle through the list of TCP ports until you find one that works for you

Step 7: Connect

Once you have changed the ports and Connection type, go back to the applications main Menu and try connecting to the VPN again.

Authors list

First published: 02/08/2019

Last updated: Mar 17, 2021 by Travis Hackbarth