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Change DNS Servers (WiFi Only) within iOS

Troubleshooting

There are two Ways to change the DNS settings on iOS Devices.

  1. Within the PIA App

  2. Within the iOS Device Settings

Change DNS With PIA App

Step 1: App

Open the Application

Step 2: Settings

Go to the application Settings by selecting the three horizontal lines in the top left Corner and then select Settings

Step 3: Change DNS

Once in the Setting menu locate the DNS option under the Connection section. There the application will have automatically connected to PIA’s DNS. Tap DNS.

Step 4: DNS Options

Here you will be able to ensure that PIA DNS is used or you can select Custom DNS.

Step 5: Warning

The application will provide you with a warning prompt notifying you that use of a non PIA DNS could expose your DNS traffic. If you are ok with this select OK

Step 6: Custom DNS

Here you will be able to enter your desired DNS address within the Primary and Secondary DNS options. Select SAVE

Step 7: Reconnect

Once all has been saved it may be best to disconnect and then reconnect to the vpn.


Change DNS within iOS Settings

To change the DNS server settings on your iOS Device, please follow these instructions:

Step 1: iOS Settings

From the iPad's home screen, tap Settings

Step 2: Wi-Fi

Within your iOS Settings tap the WiFi option

Step 3: Wi-Fi Info

Tap the blue 'i' next to the WiFi connection you are using and wish to update

Step 4: DNS settings

Here you will see the Wi-Fi Networks information. You will need to navigate to the DNS option and select Configure DNS

Step 5: Change DNS

Once in the DNS settings you will see that you iOS devices is automatically set to Configure your phone’s DNS. To adjust your iOS devices DNS Settings, you will need to select Manual

Step 6: add Server

Once you have selected Manual your phone will then display the existing DNS Servers your phone is using. Here we recommend that you Delete any the DNS Servers listed and then select “+ Add Server”

Step 7 Configure New DNS

Once all previous Enter the PIA DNS servers 209.222.18.222 and 209.222.18.218

Step 8: Clear Cache and Cookies

Clear your internet browser’s cache and cookies, and then close the browser. Then you can reconnect the VPN, and open a fresh browser.

Note: This change can only be applied to Wifi connections, not mobile data.

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First published: 30/05/2019

Last updated: Jul 27, 2020 by Travis H