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Frequently Asked Questions
(28)
How does the VPN work?
What operating systems are supported?
Do you Log?
Why Do I Need A VPN?
Where Are You Located?
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Account
(18)
Cancelling, Resuming and Re-Activating your Subscription
Email Logins
Ticket Retention (60 Day) Policy
How do I retrieve my username?
How do I enable and use Two-Factor Authentication?
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Billing
(13)
Does Private Internet Access Comply with PCI DSS?
Why did my Credit Card Payment Fail?
Bulk Subscriptions
How do I redeem a code for my subscription?
Where can I find receipts for previous payments?
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Technical
(108)
Understanding Advanced Settings on the Desktop PIA Client Part 1
Alternative TAP Adapter Reinstallation
My ping/latency is really high
Understanding Android Settings and Protocols
Safe Mode Reinstallation
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Best Security Practices
(10)
Security Best Practices
Security Best Practices - Part 1: Passwords
Security Best Practices - Part 1a: Two-Factor Authentication
Security Best Practices - Part 2: Browsers
Security Best Practices- Part 2b: Browser Extensions
View all articles in Best Security Practices
Guides and Articles (Other Language - 中国人))
(41)
如何为 PIA 应用程序创建调试日志(CS)
如何在我的 VPN 上启用端口转发(CS)
我如何知道我是否已连接到 VPN 并受其保护(CS)
安装 应用程序
MacOS - 使用应用内卸载程序卸载 PIA 应用
View all articles in Guides and Articles (Other Language - 中国人))